Arc 3 Communications

  • Home
  • About Us
    • Our Founder
    • Our Approach
    • Our Values
  • Services
    • Content
    • Digital
    • Advocacy
  • Our Work
    • Content
    • Digital
    • Advocacy
  • Blog
    • Archive Page
  • Contact Us

How to Secure Your Campaign Social Media Accounts Immediately

October 23, 2017 By Patrick L. Burns Leave a Comment

Campaign Social Media Accounts Security 4 Ways to Keep Your Campaign Social Media Accounts Safe

In the wake of hackings in the last election cycle of 2016, the issue of cyber security and political campaigns has come to the forefront.  Both the Republican National Committee and the Democratic National Committees are making significant investments to help prevent hacking in the 2018 election cycle. However, every day new data breaches and hackings are announced. Just recently a Republican phone polling firm announced a hacking that involved the compromise of hundreds of thousands of GOP donors personal information. The hacking of the Democratic National Committee in the 2016 election is well documented in the media. Cyber security is an urgent issue for campaigns, parties and candidates at all levels. We’ve written about the importance of a WordPress Maintenance program for campaign websites. But equally important is the securing of campaign social media accounts which are often the gateway upon which hackers enter campaigns and cause havoc.

How can you keep your campaign social media accounts safe? Here are 4 security tips to implement now.

Strong Password Management

In analysis of passwords by security companies, “1234” and “password” remain the two most popular passwords. Strong passwords are one of the only things that stand between your campaign’s social media accounts and hackers. Weak passwords are often created and unchanged in order that they are easily remembered by staff. While this is understandable, investing in a password manager such as Last Pass or 1Password is critical to keeping your passwords strong, safe and secure. These tools make it easy to create strong passwords through a random password generator and stores them in an encrypted vault. They also take away the hassle of continuously logging in. A password manager ensures your passwords are strong and changed frequently and not misplaced. You want to keep the hackers guessing, and managing your passwords on a consistent basis is the best way to do it.

In addition to proper management of your passwords in a password manager, be sure that you use different emails than your campaign email to sign up and manage your social media accounts. If possible utilizing different emails for different accounts ensures, that if one email is hacked into, not all of your social media accounts are compromised.

Limit Access to Your Social Media Accounts

Controlling access to your campaign social media accounts is vital. Limit access to your social media accounts to as few people as possible. Manage your social media accounts through a management system like HootSuite or Buffer. These systems allow you to grant access to social media accounts to staff without disclosing sensitive account information such as security and privacy settings. You can also limit which social media accounts that they have access too.

If you have a large team posting for you, consider narrowing it down. Consider asking your social media team to send posts, written text and graphics to a special inbox or Dropbox and let one person have access to the actual accounts. In the rough and tumble word of politics and campaigns, don’t give full access to accounts to anyone without great consideration. Unfortunately, hackers don’t always come from the outside, but can be a rogue or disgruntled former staff member.

Be sure that you have a software such as LogDog that alerts you before a social media account is compromised through its scanning for a variety of unauthorized-access indicators. Its alerts allow you to take back control of your social media accounts quickly.

Two-step Authentication 

Two-step (two-factor) authentication protects your accounts by requiring users to provide an additional piece of information after they enter the password to get into your social media account. The most common method of two- step authentication occurs over text messaging via cell phone. After putting in the password correctly, the social media platform will send out a specific code to the cell phone number on file. That code is then entered to log into the social media account. By enabling two-step authentication and having a particular code and cell phone number on file for your social media account, it is less likely to be hacked even in the event that someone gains access to your password. When two-step authentication is in place, if a social media account is accessed from an unknown device or IP address, the administrator will automatically get an alert notifying them of an unauthorized attempt to access the account.  

The most popular social media platforms such as Facebook and Twitter offer two-step authentication and instructions for locking down the accounts. Most of the other social media platforms work basically the same way with a little nuance to each.

Two-step authentication is one of the best ways to make sure your accounts aren’t compromised.

Manage Your Privacy Settings 

Be sure that you check the security and privacy settings for all of your social media accounts on a routine basis. These settings help you to manage your online experience on these platforms. For example, Facebook’s privacy settings allows you to control who sees what you post from your account and customize your default settings for posts. As a campaign, there may be posts you would prefer you weren’t tagged in. With Facebook’s Tag Review and Timeline Review options, you can decide if you want a post to be published prior to it showing up on your timeline.

Facebook, Twitter, Instagram, and other social networks adjust their privacy policies and security settings frequently. The platforms update these policies to keep your profiles secure. Keep up to date and follow all the new privacy and security policy changes on a regular basis. Enabling these policy changes may make life more difficult for the next person who tries to hack your campaign.

 

Need more help?

We offer social media training for candidates and campaigns, including in the area of security. Contact us here or via Facebook Messenger. Or sign up for our newsletter to get the latest tips here. 

Filed Under: Campaign Cybersecruity, Campaigns and Elections, Social Media Marketing Tagged With: Campaign and Elections Security, Campaign Security, Campaigns and Cybersecurity, Political Campaigns and Cyber security, Social Media Account Security Tips, Social Media and Campaign Security, Social Media and Campaigns, Social Media and Elections, Social Media Security

This Week in Digital and Public Affairs: Elastic News, Snapchat and Facebook

March 16, 2016 By Patrick L. Burns Leave a Comment

SnapchatDigital and social media are changing how government institutions, political campaigns and trade associations are communicating and marketing to their key audiences.

Below is a roundup of key stories in digital and public affairs that matter at the top of the week.

Content, Digital and Social Media

Emily Bell of the Columbia Journalism Review discusses how Facebook has swallowed up journalism, devouring news outlets that were born before the digital age. Bell notes that media outlets have lost control over the distribution of their product to Facebook and other social media companies, and that this has resulted in social media companies becoming extremely powerful in terms of controlling who publishes what to whom, and how that publication is monetized.

The BBC reports on their lab project to explore elastic and atomized content structures for news stories. A key aim of the project is to create news stories for people with limited time available to view stories when on mobile and on the go.  The goal is to present news in a quick snappy format while providing the opportunity to explore a deeper understanding of a topic. Content can be created utilizing a set of different content types (photos, text, video) and linking them together with metadata descriptions  of their association and relationship. The BBC believes that the growth of Snapchat among millennials has brought about the need for news stories that are in snackable format.

Gov 2.0 and Public Affairs

At DigitalGov, Tryus Manuel writes on how the quality and quantity of  your content can impact your search engine rankings and how that content appears on search engine results pages (SERPs). While one of the ways Google measures quality is whether or not content is updated regularly, Google also penalizes websites for automated content, pages with little or no content, and SEO tricks such as hidden words or link schemes.  Manuel encourages the creation of engaging content that’s rewarded by Google through the creation of audience personas. The creation of audience personas helps you in developing content that those readers are looking for on search and in the creation of metadata descriptions. In addition, Manuel recommends that creation of content pillars in which you build various content types – photos, images, blogs, video, infographics around a specific piece of quality content.

Ernie Smith of Associations Now discusses how Associations are producing more content than ever before, but they are wasting their time if their content is not optimized properly for their members. Smith discusses how optimizing your content for your audience involves analyzing data properly and creating audience personas to target your specific content to.

Campaigns and Elections

Business Insider reports that the National Republican Senatorial Committee has issued a memo encouraging candidates to incorporate Snapchat into their Senatorial campaigns. The NRSC memo highlights how Snapchat has reached over 8 billion views a day and is a platform that is in the same league as Facebook, Twitter and Google in its importance.

These were some of the reads that matter to us for the week in digital and public affairs. What do you think? What are your favorite stories? We’d love to hear from you.

Filed Under: Business Advocacy, Campaigns and Elections, Content Marketing, Government, Public Affairs, Social Media Relations Tagged With: BBC, Digital and Government, Digital and Public Affairs, Digital Gov, Facebook, Google, National Republican Senatorial Committee, Snapchat, Snapchat and Campaigns, Social Media and Campaigns, Social Media and Campaigns and Elections

Arc 3 Communications’ Monthly Top News Reads in Digital, Social and Public Affairs – February 2014

February 6, 2014 By Patrick L. Burns Leave a Comment

Digital and social media are transforming how government institutions, political campaigns and trade associations communicate to key audiences. Below is a roundup of the more interesting stories that we have read over the last month:

Digital and Social Media

Mashable reports on 9 ways that social media will change in 2014. New ways include the rise of graphic software and the use of visual content to support social media platforms such as Pinterest and Tumblr.

In the Guardian, Scott Monty, who heads global digital communications for the Ford Motor Company, explores the question of whether or not marketers can learn digital restraint. Monty advocates for a less is more strategy for marketers.

Social Media Today offers six social media mistakes to avoid in 2014, which include many recommendations for digital restraint. These include avoiding tweeting too often, using too many hashtags and joining too many social media websites.

Gov 2.0 and Public Affairs

Huffington Post reports on 15 photos from the U.S. Department of Interior Instagram account that will make you want to travel the country. The Department of Interior account has over 200k  followers and includes scenic photos from the public lands, national parks and wildlife refuges that it manages.

Associations Now  offers advice on how to handle the good, the bad, and the ugly of online comments on a trade association’s website, social media or blog.

The New York Times  reports on the Twitter conversation surrounding the President’s State of the Union address and how the White House’s bully pulpit has lost its strength due to other voices shaping the conversation.

Campaigns and Elections

ABC News interviews Adam Sharp, Head of Government and Non-Profits at Twitter, regarding how Twitter will continue to shape political discourse, campaign advertising and election 2014.

Social Media Today  explores 5 ways in which social media will change political campaigns in 2014. One of these ways includes the greater use of visual and video content on campaign social media networks.

In Huffington Post, Milind Deora, India’s Minister for Communications, explores the impact of social media on electoral politics in light of the upcoming elections. Deora points to social media’s effectiveness in raising issues, but questions how it may be affecting the quality of political discourse and disrupting the social order.

These were some of Arc 3’s most interesting reads in digital and social and public affairs in early 2014. What were your favorite stories? Let us know. We’d love to hear from you.

 

 

Filed Under: Blogger relations, Campaign Management, Campaigns and Elections, Civic Innovation/Gov. 2.0, Data Visualization and Infographics, Digital Marketing, Public Affairs, Social Media Audits and Listening analyses, Social Media Relations, Uncategorized Tagged With: Facebook, Gov 2.0, pinterest, Social Media and Campaigns, Social Media and Election 2014, Social Media and Politics, State of the Union and Social Media, Trade Associations and Social Media, Tumblr, Twitter, U.S. Department of Interior

Arc 3 Communications’ Monthly Top News Reads in Digital, Social and Public Affairs – December 2013

December 19, 2013 By Patrick L. Burns Leave a Comment

Digital and social media are changing how government institutions, political campaigns and trade associations communicate and achieve their goals. Below is a roundup of the more interesting stories that we have read over the last month:

Digital and Social Media

Inc. asserts that SEO is dead due to recent Google algorithm changes and offers suggestions for what is taking its place.

TechCrunch reports on Google’s testing of  paid +post ads for Google+ content with launch partners Toyota And Cadbury.

The Wall Street Journal looks inside a Twitter robot factory, and how fake activity influences trending topics.

Gov 2.0 and Public Affairs

DigitalGov analyzes Facebook’s News Feed Algorithm update and what agency social media managers need to know about the change that is designed to produce more high quality news content.

In GovLoop, Dannielle Blumenthal, Director of Digital Engagement for the National Archives and Records Administration, offers her top 10 principles for Federal digital engagement in FY2014.

On U.S. Navy Media Blog, Sandy Gall, a member of the Navy’s emerging media team and a part of the Navy’s response on Twitter, shares what the team learned from its crisis communication during the Washington Navy Yard Shooting.

Campaigns and Elections

Twitter announces the top tweets in government and politics in their “#YearOnTwitter” review for 2013.

The Guardian offers five ways political parties can engage more people in policymaking.

TechPresident reports on the demise of the non-partisan political social network Ruck.us founded by Nathan Daschle.

These were some of Arc 3’s most interesting reads in digital and social and public affairs over the last month. What were your favorite stories? Let us know. We’d love to hear from you.

Filed Under: Business Advocacy, Campaign Management, Campaigns and Elections, Civic Innovation/Gov. 2.0, Data Analysis, Digital Marketing, Government, Public Affairs, Social Media Audits and Listening analyses, Social Media Relations, Uncategorized Tagged With: Facebook, Google Plus, National Archives and Records Administration, Political Social Networks, Ruck.us, SEO, Social Media and Campaigns, Social Media and Policymaking, Social Media and Politics, Twitter, U.S. Navy

Merry Christmas and Happy New Year from Arc 3 Communications

December 19, 2013 By Patrick L. Burns Leave a Comment

Thank you to our clients, friends and colleagues who have helped to make Arc 3’s 2nd year a great success. We set out to do ambitious and interesting work in 2013, and our clients have entrusted us to do just that.

Over the last year, we have done innovative work in the area of content marketing, digital and social media for clients in the political, public affairs and government space. It has been our passion to help trade associations, right-center campaigns and local and state governments evolve their communications and marketing strategies to fit the digital age.

Content and measurable data are both important to us. Arc 3 has helped clients to develop and implement effective strategies and campaigns that help them to achieve their organizational goals in a complex media and public affairs landscape. Content marketing and digital and social media only work if they help an organization to reach those real world objectives that result in a return on their investment.

The golden age of mass media communications through print, television and radio has begun to fade, and a new multi-platform and digital age has begun. The digital age has resulted in new ways in which people – especially millenials – are processing issue and policy information.

Over the last several years, businesses have been going through a transition from traditional marketing to content marketing out of necessity in order to reach consumers. Our civic institutions, campaigns and trade associations will have to change as well in order to sustain their key roles in the public square.

As our agency grows and evolves in the dynamic landscape in media and public affairs, we look forward to another year of fun, interesting and purposeful work.

Merry Christmas and Happy New Year!

Patrick L. Burns, Founder and President, Arc 3 Communications

 

 

 

 

 

 

 

 

 

 

 

Filed Under: Business Advocacy, Campaign Management, Campaigns and Elections, Civic Innovation/Gov. 2.0, Coalition Building, Digital Marketing, Government, Grassroots Mobilization, Message Development, News, Our Work, Public Affairs, Social Media Audits and Listening analyses, Social Media Relations, Uncategorized, Website Development Tagged With: Content Marketing, Content Marketing and Campaigns, Content Marketing and Gov 2.0, Content Marketing and Trade Associations, Digital Media and Campaigns, Digital Media and Public Affairs, Digital Media and Trade Associations, Gov 2.0, Social Data, social media, Social Media and Campaigns, Social Media and Gov 2.0, Social Media and Trade Associations

Arc 3 Founder Patrick Burns’ Interview with KCAA Radio regarding Political Marketing

December 15, 2013 By Patrick L. Burns Leave a Comment

Our founder, Patrick Burns, recently appeared on KCAA 1050 News Talk Radio to discuss the evolution of Political Marketing. In a wide-ranging discussion with Eric Holtzclaw, the host of the program “Laddering”, Burns discusses how campaigns market to voters is changing rapidly. Once a business that relied on gut instincts and mass media buys, major campaigns are beginning to utilize big data for targeted messages to voters through digital and social media. To listen to the program, please click on the link below:

Patrick Burns Interview with KCAA 1050 News Talk Radio regarding Political Marketing

 

 

Filed Under: Campaign Management, Campaigns and Elections, Data Analysis, Digital Marketing, Government, Public Affairs, Social Media Relations, Uncategorized Tagged With: Barack Obama, Big Data, Content Marketing and Elections, Election 2008, Election 2012, Political Marketing, Social Media and Campaigns, Social Media and Elecitions

The Top Ten Most Social Media Savvy State Parties in America

November 11, 2013 By Patrick L. Burns Leave a Comment

With the 2014 election approaching, the role of state party organizations will become increasingly important as the primary election season ends and the general election season begins. Most of the primary election season wraps up by June with the majority of states concluding their primaries.

In the 2012 election, the Obama campaign skillfully used social media to target key constituency groups, amplify its message and get out the vote. It was commonly acknowledged that a “geek gap” existed between a more tech savvy Democratic Party and the Republican Party. The Republican Party conducted a months’ long review of the 2012 election that resulted in a report entitled “The Growth and Opportunity Project”.

How have the parties across the country done at the state level socially in 2013? Does the “geek gap” still exist? Arc 3 looks at the top ten most social media savvy state party organizations. The list was compiled analyzing the Klout scores and number of Twitter and Facebook followers for all of the state party organizations for all 50 states.

1. Michigan Republican Party (Klout score 66) Led by Chairman Robert Schostak, the party has over the years been a leader in innovation and recently held its 30th Biennial Mackinac Republican Leadership Conference where insightful technology panels were held. The Michigan GOP is the most social media savvy state party in the country with over 8K followers on Twitter and 11K likes on Facebook.

2. Texas Democratic Party (Klout score 65) Led by Chairman Gilberto Hinojosa, the party’s social media prowess was on display nationally with the ascendency of State Representative Wendy Davis’ filibuster into the national spotlight through the Twitter-verse. The Texas Democratic Party is at the social media forefront with over 14K followers on Twitter and 51K likes on Facebook.

3. Florida Democratic Party (Klout score 64) Led by Chairman Allison Tant, the Democratic party of Florida operates in a state that has long been on the national radar, especially since the 2000 Presidential election where the state decided the Presidency. With 24K likes on Facebook and over 17K followers on Twitter, the Florida Democratic Party shows that it is innovative in its use of social media.

4. Florida Republican Party (Klout Score 64) Led by Chairman Lenny Curry, the Florida Republican Party is tied with its competitor, the Florida Democratic Party, in the area of social media strength and innovation. The Florida GOP has over 15K followers on Twitter and 15K likes on Facebook and will need to utilize its social media strength in what is shaping up to be a competitive election year.

5. Georgia Democratic Party (Klout Score 61) Led by new Chairman DuBose Porter, the Georgia Democratic party has been wrought with internal controversy that led to the resignation of its most recent Chairman, Michael Berlon. Despite serious financial woes, the Democratic Party of Georgia has a strong social media presence with over 10K followers on Twitter and 12K likes on Facebook.

6. Virginia Democratic Party (Klout Score 61) Led by Party Chair Charniele Herring, the Virginia Democratic Party is coming off a successful election year in 2013 with the election of Democrats to Governor and Lt. Governor. With over 7K followers on Twitter and 10K likes on Facebook, the Virginia Democratic Party’s effective utilization of social media was a part of their victories in 2013.

7. California Republican Party (Klout Score 61) Led by Chairman Jim Brulte, the California Republican Party has a rich GOP tradition, but in recent modern times, California has been a blue state.  With over 13K followers on Twitter and over 9K likes on Facebook, the California Republican Party has in place the channels to begin to get its message out and rebuild.

8. North Carolina Republican Party (Klout Score 61) Led by Chairman Claude Pope, the North Carolina GOP operates in a red state whose influx of new residents and changing demographics has resulted in some success for the Democrats at the state-wide level, though not consistently. The NC GOP has a strong social media presence with over 10K followers on Twitter and over 10K likes on Facebook.

9. Republican Party of Virginia (Klout Score 60) Led by Chairman Pat Mullins, the Republican Party of Virginia has faced challenges in recent elections. Once a reliably red state, Virginia has become a purple state. With over 5K followers on Twitter and 8K likes on Facebook, the Republican Party of Virginia is one of the most social media savvy state parties in the country despite its recent losses.

10. Missouri Republican Party (Klout Score 60) Led by Chairman Ed Martin, the Missouri Republican Party has the advantage of a state that has been growing Republican over the years. With over 5K Twitter followers and 5K Facebook likes, the Missouri GOP effectively and consistently publishes content that results in the ability to recruit volunteers, donors and supporters.

At the near the end of 2013, these are the top ten most social media savvy state party organizations in the U.S. The list reflects gains by Republican state party organizations that have strengthened their social media presence for what will be a very competitive upcoming election year. America remains an evenly split country as far as party identification. No one party dominates. However the state parties that leverage the power of social media for message amplification, get out the vote and targeting efforts can do much to move the needle in their respective state.

Filed Under: Campaigns and Elections, Data Analysis, Government, Public Affairs, Social Media Audits and Listening analyses, Social Media Relations, Uncategorized Tagged With: California Republican Party, Facebook, Florida Democratic Party, Florida Republican Party, Georgia Democratic Party, Growth and Opportunity Project, Klout, Michigan Republican Party, Missouri Republican Party, North Carolina Repubilcan Party, Obama-Biden 2012, Republican Party of Virginia, Social Media and Campaigns, Social Media and Election 2012, Social Media and Election 2013, Social Media and Election 2014, Social Media and Elections, Social Media and Politics, Texas Democratic Party, Twitter, Virginia Democratic Party

Newsletter

Want to receive the latest news in digital and public affairs? Sign up to receive our updates.

Recent Posts

  • Arc 3 Communications Celebrates 11-year Business Anniversary
  • Announcing New Account Executive for Public Affairs, Gabrielle Deliz
  • How to Secure Your Association’s Place as a Thought Leader with Your Content
  • Top 4 Tips to Best Represent Your Association at In-Person Events
  • What is Public Affairs? (Infographic)

About Our Founder

Husband, Father of 5, Founder of Arc 3 Communications - a public affairs agency. Over 30 years in politics and public affairs. Follow me on twitter and instagram at @patricklburns. I live, work and play in the community I grew up in. Read More…

Our Location

We’re located in historic downtown Marietta just off of the Square.

145 Church Street, Suite 290 Marietta Georgia 30060

Let’s Work Together

How can we help? We’d love to hear about your next  project. Contact us here.

 

Connect with Us

Want to keep up with the latest digital and public affairs trends? Follow us across our social networks.

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter

Copyright © 2023 Arc 3 Communications, LLC