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Useful Parenting Tips on How to Help Your Kids with Social Media

August 19, 2017 By Patrick L. Burns 2 Comments

Social Media Parenting Tips Social media has created a brave new virtual world over the last decade with platforms such as Facebook, Instagram, Twitter, LinkedIn and Snapchat creating communities with hundreds of millions and in some cases, billions of users.  Facebook with well over 2 billion users is larger than the world’s most populous countries. These virtual communities created by the social networks have become a powerful way to stay connected with friends, family and thought leaders around the world. According to the Pew Research Center for Information and Technology over 69% of adults use social media networks with the majority of usage occurring on smart phones.  As children seek to emulate their parents and acquire smart phones and join social media networks, what can parents do to make sure children are safe, secure and using social media responsibly? As parenting shouldn’t stop as children enter digital communities, here are a few tips and parameters for parents when confronting the issue of social media usage with their kids.

1. Decide a good age for your kids to begin

As a parent you decide when it is appropriate and best for your child to have a smart phone and its no different with social media. Only you know when your child is capable of handling and managing social media accounts. Do not succumb to the pressure of your child’s peer group.  Its your decision. Do some research on the platforms and see what may be best for your child. Many platforms have age requirements before you can open an account. For example Facebook, Instagram and Snapchat have an age requirement of 13 to set up an account. It is strongly advised to follow the age requirements for each platform.

 2. Talk to your kids about the positives and negatives of social media

Social media has many amazing and wonderful uses for people of all ages, but it also comes with risks and negatives. Make sure to research and learn the negatives and then explain them to your kids in a way they can understand and know what they are getting into. For example, according to the Pew  Research Center for Information and Technology, social media is the most common venue for online harassment, with over 41% of adults being harassed online. Over half of young women in the U.S. according to Pew have received explicit images that they did not ask for.  In addition there have been multiple studies that have shown that social media use can result in heightened levels of anxiety, jealousy  and anti-social behavior among frequent users.

3. Learn and teach your kids about online privacy

One of the biggest risks about all online use, especially social media, is privacy. From reputation to personal information there are many aspects that need to be discussed with your children to protect them. Children should be advised not to interact with people that they do not know online and be aware that there are adults who pose as children online through the use of fake account profiles.  They also should never meet in public alone someone that they first met online via social media. Also use social media platform privacy settings and your browser settings to help control and protect your child’s online activity. Also it is highly recommended that you use parental control software to monitor you child’s online usage on all relative devices in your family household such as desktop, mobile and tablet.

4. Monitor and regulate usage

 It is important to make sure your child isn’t spending too much time or engaging in inappropriate activity on social media. Limiting usage to a home computer that is central in the home so usage can be observed is a good idea. Also limiting time spent browsing social media is an important measure, as over usage can quickly become addictive. Setting time parameters with you children is critical. With online monitoring software, you can see what content your child is viewing and set as off-limits certain types of sites. You can also monitor how much time they are spending online. Many internet providers, are now allowing you to have the easy capability of turning off the internet for certain users in your home as well as placing time limits for usage.

5. Keep up with the latest trends in social media

 As a parent it is always important to stay up to date with the latest trends in social media and learn about the new platforms that are experiencing fast adoption rates among children and teens.  It is important to “know what the kids are dancing to these days” online. That means keeping up with changes and updates to the social media platforms that you know your kids are using, and learn about ones that they may soon ask to sign up for. Make sure you know all the ins and outs of these platforms and how they are being used by young people. If your kids are on a platforms such as Instagram and Snapchat – you should be too. Know how to use the many technologies that they have access to.

These are some basic tips to help parents with the seemingly overwhelming world of social media. If regulated, monitored, and used properly social media can be a great and fun tool for the whole family. Who doesn’t enjoy sharing funny, moving, timely or informative content with family members – such as breaking news events announced on Facebook or Twitter or a funny video from YouTube? So when it comes to social media, just make sure you and your children are on the same page. Your love, guidance and support for your kids doesn’t stop at the shore once they enter the digital ocean of social media.

Interested in learning more about this topic? Contact us here for information on our social media parenting seminars for schools, PTAs, churches and neighborhood groups.

Filed Under: Social Media Analytics, Social Media Audits and Listening analyses, Social Media Marketing, Social Media Parenting, Social Media Relations Tagged With: Children and Facebook, Children and Instagram, Children and Snapchat, Facebook and Teens, Instagram and Teens, Kids and Facebook, Kids and Instagram, Kids and Snapchat, Parenting and Facebook, Parenting and Instagram, Parenting and Snapchat, Snapchat and Teens, Social Media and Children, Social Media and Kids, Social Media and Parenting, Social Media and Teens, Social Media Parenting Tips, Social Media Tips and Children, Social Media Tips for Teens

Announcing Free Marketing Help to Metro Atlanta Non-profits

June 19, 2017 By Patrick L. Burns Leave a Comment

Attention Non-profit Organizations in Metro Atlanta:

You spend all of your time doing good for others! But, with all you do for others, it’s hard to find the time (or the money) to get your  digital marketing efforts – your website, social media and e-newsletters – into the optimal condition to deliver on your goals.

Online marketing is one of the most important ways to help you reach your goals for your organization. How helpful would it be to meet with highly skilled professionals (web designers, developers, social media experts, email pros) and use their talents to help you grow your mission?

At no cost to you, the team of Arc 3 Communications will be available from 2 to 4 p.m. on June 22nd at our offices at Ignite HQ to provide insights and strategy for your digital marketing efforts.

Sound appealing? Then mark your calendar and come by and chat with us! Its free.

Questions or want to RSVP? Email us at pburns@arc3communications.com or send us a message on Facebook Messenger.

 

Filed Under: Content Marketing, Social Media Marketing, Social Media Relations Tagged With: Digital Marketing and Non-profits, Email Marketing and Non-profits, Social Media and Non-profits, Web Design and Non-profits, Web Development and Non-profits

Ten Ways to Post Political Views On Facebook Without Being Unfriended

May 26, 2017 By Patrick L. Burns Leave a Comment

Facebook messages have been shown to be an effective tool in get-out-the-vote political efforts. In the prestigious journal, Nature, political scientist Dr. James Fowler found that a single get-out-the-vote message could produce a 2.2 % bump in voter turnout. More importantly, 80% of the impact came from users sharing the message with their friends.

However, sharing your political views online can come with the risk of being unfriended if not done in the appropriate way. Here are some simple tips for sharing your political views on Facebook:

1) Be humorous. Humor disarms and is a powerful weapon to articulate a point of view to someone who may not agree with you.

2) Comment on timely topics and events. Remember the “Query Deserves Freshness” (QDF) rule of Google search which ranks fresh content on timely topics higher. Be relevant in your discussions, especially with those whom you may disagree.

3) Use an image, preferably one that promotes empathy or sympathy for your cause. Social media is about images. Without them your message is ineffective.

4) Avoid ad hominem attacks on those who do not share your views online.

5) Rely on facts and figures and data to support your position. Utilize infographics. Social issues especially are helped along by sociological data to support your position.

6) Listen and learn and engage your audience. Your audience must first know that you listen to them, before they will entrust you to persuade or lead them.

7) Timing of posts; the best time to post on Facebook is between and 9 and 10 p.m. EST. People are more receptive to messages at this time.

8) Be a consensus builder. Find small issues that you can agree with those of different political viewpoints first.

9) Be conversational. Facebook is a large cocktail party; act as though you were talking with your friends in person. Social media is a conversation and it helps to be pleasant and engaging.

10) Keep you content consistent and interesting. Facebook is not a graffiti wall in which you just post information for the sake of posting. Give thought to your overall posts. Once posted, it is out there. Even if you delete your post, chances are someone may have taken a screenshot photo of it.

The most important rule of all in discussing politics on Facebook is to use your common sense and be civil. Just as in real world conversation, civility and tone can go a long way in your online conversation.

Filed Under: Campaign Management, Digital Marketing, Public Affairs, Social Media Audits and Listening analyses, Social Media Relations, Strategic Communications Planning Tagged With: Campaign and Elections, Campaigning, Defriending, Facebook, Facebook Defriend, Facebook Defriending, Facebook Friends, Facebook Friendship, Facebook Friendships, Politics, Social Data, social media, Unfriend, Unfriending, Unfriending On Facebook

This Week in Digital and Public Affairs – Cyborgs and a Congressional Digital Service

February 13, 2017 By Patrick L. Burns Leave a Comment

 

Below is a roundup of key stories in digital and public affairs for this week:

Content, Digital and Social Media

Facebook and Google announced that they would be joining forces with eight French news organizations to launch fact checking tools to root out fake news in France ahead of the country’s presidential election.  Facebook is also taking steps against fake news in Germany, where government officials have expressed concerns that false stories could influence a federal election in September.

The Washington Post reports on the growing popularity  of a variation of  Twitter “bots” called “cyborgs”. Cyborgs mix human creativity and initiative with a computer’s speed, allowing their views to gain audience while sidestepping the traditional gatekeepers of news and commentary. For example, one conservative twitter cyborg user tweets more than 1,000 times a day using “schedulers” that work through stacks of his own pre-written posts in repetitive loops. With retweets and other forms of sharing, these posts reach the feeds of millions of other accounts. One research team at Elon University in North Carolina found that “highly automated accounts” supporting President Trump — a category that includes both bots and cyborgs — out-tweeted those supporting Democrat Hillary Clinton by a ratio of 5 to 1 in the final days before the Election 2016 vote.

Gov 2.0 and Public Affairs

Wired reports that while the prevalence of apps like Countable and Democracy.io make it easier than ever to send electronic communication to members of Congress, not much has changed in how Congressional staff respond to these messages. Despite the dramatic increase in email communication by constituents over the years, research by Zogby found that a third of people who email Congress receive no response, and nearly half of those who did receive a response found it lacking, usually because they believed it failed to actually address their issue. According to Seamus Kraft of the OpenGov Foundation, software used by staffers to respond to email messages remains antiquated. To solve the software and technology problem, the OpenGov Foundation has proposed a “Congressional Digital Service” not unlike the White House’s United States Digital Service (USDS), which works to modernize government agency websites and technology.

Associations Now reports on how the Internet Movie Database (IMDb) service (now owned by Amazon) has decided to end its online message boards due to trolls and the consistent negative tenor of comments provided to the site. Associations Now attributes the lack of an investment by IMDb to modernize the commenting system to allow for self-moderation as one of the reasons that the quality of the message boards deteriorated. The IMDb website has over 250 million monthly users.

Campaigns and Elections

Motherboard goes into an in-depth analysis of Cambridge Analytica and its data analytics efforts in helping to elect President Trump. The article explores whether analysts for Cambridge Analytica utilized newly developed methods to derive peoples’ personality traits from their activity on Facebook and then crafted messages to persuade them to vote or not to vote in the 2016 general election.

These are some of the reads that matter to us for the week in digital and public affairs. Want to get in depth analysis, news and how to tips in digital and public affairs? Subscribe to our monthly newsletter here.

Filed Under: Business Advocacy, Campaigns and Elections, Content Marketing, Government, Public Affairs, Social Media Marketing, Social Media Relations Tagged With: Apps and Congress, Apps and Congressional Staff, Cambridge Analytica and Election 2016, Cambridge Analytica and Psychometric Targeting, Facebook and Fake News, Facebook and French Presidential Election 2017, Online Community and IMDb, OpenGov Foundation, Pyschometric Targeting and 2016 Election, Twitter and Cyborgs, Twitter Bots and 2016 Election, Twitter Cyborgs and 2016 Election

This Week in Digital & Public Affairs: Snapchat IPO, Facebook Live and Conservatives

February 4, 2017 By Patrick L. Burns Leave a Comment

Below is a roundup of key stories in digital and public affairs for this week:

Content, Digital and Social Media

The New York Times reports on the public S.E.C filing by Snap, the parent company of Snapchat. Snap filed confidentially to go public with the Securities and Exchange Commission late last year. Making the filing public was one of the company’s final steps before it begins trading on the New York Stock Exchange under the ticker symbol SNAP. In the filing, Snap disclosed that it had built a nearly $405 million advertising business in just over two years. By end of last year,  an average of 158 million people were using the app daily, with the average user opening the app more than 18 times a day according to the public filing.

AdAge does a analysis of the Snap filing pointing out key facts that every marketer should know about. AdAge points out that while Snapchat has 158 million users, growth appears to have flattened out, as it was only up from 153 million at end of September 2016. In addition, the overwhelming majority of users are 18 to 34 years old and the highest engagement on the platform is among those younger than 25. AdAge also points out Snap’s admission in the filing that it has had difficulty in securing long-term commitments from advertisers and is concerned that advertisers may take knowledge from playing on their platform and use it with their competitors.

Gov 2.0 and Public Affairs

State Scoop reports on a recent poll of local governments by the Public Technology Institute that found that 85% of local governments use social media to disseminate information to their constituents. However of those local governments who use social media, 88% of them do not have a specific budget for social media activities and 63% do not have an enterprise wide social media strategy for their efforts. The survey found the top three social media platforms for local government were Facebook, Twitter, and YouTube.

Associations Now offers 5 tips for associations to optimize online fundraising. Tips include creating a compelling narrative that bring donors into the story; design an easy to use branded giving page and make your website mobile friendly; remembering end of year dates and holidays; and periodic messages to donors throughout the year.

Campaigns and Elections

Backchannel reports on how Facebook Live has become the perfect incubator for conservative media. Conservative outlets like the Daily Caller are using Facebook live to not just explain policy but take their audience behind the scenes in the new Administration. Backchannel argues that the low key nature of Facebook Live is the perfect medium for the conservative news media to reach millions. The off the cuff, unscripted nature of Facebook Live videos mirror President Trump’s style and are more authentic and believable to conservative audiences.

Mike Su, Chief Product Officer for Mitú, a Latino digital media company, writes an analysis in Medium of how through the examination of Facebook data, his company found that despite Latinos being apprehensive about the 2016 election, Hillary Clinton made little headway among them on the Facebook platform. In their study, Mitú found across all Latinos on Facebook, Hillary Clinton had just a quarter of the interest that Donald Trump had. Su credits the Trump campaign for moving quickly and efficiently to grow it base on the platform and rants about record low spending by Democrats on Hispanic outreach.

These are some of the reads that matter to us for the week in digital and public affairs. Want to get in depth analysis, news and how to tips in digital and public affairs? Subscribe to our monthly newsletter here.

Filed Under: Business Advocacy, Campaigns and Elections, Civic Innovation/Gov. 2.0, Government, Public Affairs, Social Media Marketing, Social Media Relations Tagged With: Associations and Online Fundraising, Facebook and Election 2016, Facebook and Hispanics, Facebook Live and Conservative Media, Facebook Live and Politics, Snap, Snapchat, Snapchat IPO, Social Media and Local Government

This Week in Digital and Public Affairs: The Facebook Journalism Project and the Trump Inauguration

January 23, 2017 By Patrick L. Burns Leave a Comment

FacebookDigital and social media are transforming how government institutions, political campaigns and trade associations are communicating and marketing to their key audiences.

Below is a roundup of key stories in digital and public affairs for this week:

Content, Digital and Social Media

Fast Company reports on recent moves by Facebook to become more of a media company, such as the announcement of the Facebook Journalism project. This move farther into the realm of professional journalism is described by Facebook as an initiative to establish stronger ties with the news industry.  To learn more about the Facebook Journalism Project go here.

Speaking of news and Facebook, Tech Crunch reports that Facebook is taking its trial of measures to combat fake news beyond the United States for the first time – rolling out the updates in Germany. The measures that Facebook has been testing in the U.S. to fight fake news include making it easier for users to report fake news by letting users click in the top right corner to report a suspect post; badging suspect content with ‘truth warnings’ and down-ranking it to make it harder for it to spread; and reducing financial incentives for spammers to create fake news as a route to generating advertising revenue by eliminating the ability for them to spoof well-known news websites. To identify fake news, Facebook is working with external fact checkers who are signatories of Poynter’s International Fact Checking Code of Principles

Gov 2.0 and Public Affairs

The Washington Post reported on how the presidential inauguration committee utilized social media ads to encourage Trump supporters to attend inaugural festivities. The ads on Facebook and Instagram showed a video of then President-elect Trump inviting supporters to come to The Mall on January 20th for his swearing-in.

For those not able to attend the festivities or watch them on TV, Tech Crunch outlined the many ways to stream the presidential inauguration online. Of note was YouTube’s partnership with several media outlets including NBC, CBS, Telemundo, Univision and The Washington Post to broadcast the inaugural ceremony and festivities on its platform.

The Obama Administration outlined the digital transition to the new administration on whitehouse.gov, including listing the digital assets that would remain with the White House, where to access Obama White House archival content; and ways to continue to follow and engage with President Obama, the First Lady, and other Obama White House officials after January 20th.

Soon after the swearing in of President Trump at 12:01 p.m., January 20th, the incoming Trump administration relaunched whitehouse.gov, including a new splash page for collecting email addresses and Trump’s biography. Politico reports that a major overhaul of the site is scheduled for later in the year.

Campaigns and Elections

Wired reports that the Republican National Committee’s Chief Technology Officer, Darren Bolding is moving to Cambridge Analytica as its new CTO, where he will build products for commercial and political clients. Cambridge Analytica is the data firm that helped engineer Donald Trump’s victory in the general election.

These are some of the reads that matter to us for the week in digital and public affairs. What do you think? What are your favorite stories? We’d love to hear from you!

Filed Under: Business Advocacy, Campaign Management, Campaigns and Elections, Content Marketing, Data Analysis, Government, Public Affairs, Social Media Analytics, Social Media Marketing, Social Media Relations Tagged With: Arc 3 Communications, Facebook, Facebook and Fake News, Facebook Journalism Project, Presidential Inaguaration and whitehouse.gov, Presidential Inauguration and Social Media, Presidential Inauguration Digital Transition, Republican National Committee and Data, Republican National Committee Chief Technology Officer

This Week in Digital and Public Affairs – Instagram, Snapchat and The BuzzFeed Dossier

January 16, 2017 By Patrick L. Burns Leave a Comment

buzzfeed-logoDigital and social media are transforming how government institutions, political campaigns and trade associations are communicating and marketing to their key audiences.

Below is a roundup of key stories in digital and public affairs for this week:

Content, Digital and Social Media

Facebook announced the hiring of Campbell Brown, a former NBC News correspondent and CNN prime-time host, to lead its news partnerships team. While Facebook indicated that she would not serve in a role as editor-in-chief, she would work as a liaison with news organizations so that Facebook can better meet their journalistic and business imperatives.

Snapchat announced the launch of universal search to simplify navigation on the platform. This move was clearly to ward off competition from Instagram’s Stories which has hit 150 million users.  Instagram has now offered an advertising product on Stories that has the targeting capabilities offered in Facebook.

Medium, a platform for long form content, announced it was laying off a third of its employees, mostly in sales. CEO Ev Williams stated that Medium would be renewing its focus away from an ad-driven model to one that rewards writers  “on their ability to enlighten and inform, not simply their ability to attract a few seconds of attention.”

Gov 2.0 and Public Affairs

On DigitalGov, Julia Jackson with the National Institutes of Health explores how social media platforms are becoming one-stop shops for information needs as the platforms become more feature rich and audience share falls away from search engines. Jackson recommends that federal agencies should refocus their attention on content created for social media in 2017 and use the platforms as one of their primary communication strategies.

In Social Media Today, Alan Rosenblatt talks about how public affairs organizations should consider self-publishing strategies to achieve their objectives. Once dismissed by professionals as less worthy than earned media, Rosneblatt argues that self publishing on your own website, blogs and social media is an effective strategy in achieving goals and can have greater impact than placing stories in the news media.

Speaking of effective, self-publishing strategies in public affairs, Associations Now reports on how the American Medical Association created a new content strategy that provided the framework for its website redesign. The new site is easy for its key stakeholders to navigate to content that is tailored to their needs.

Campaigns and Elections

Buzzfeed draws criticism for its publishing of a unverifiable secret dossier on President-elect Donald Trump and Russia. After its posting, BuzzFeed editor-in-chief, Ben Smith took to Twitter to explain how they made the decision. Smith stated that even though “there is serious reasons to doubt the allegations”, he noted that “publishing the dossier reflects how we see publishing in 2017”.

Writing in The Atlantic , staff writer, David Graham agrues that BuzzFeed sidestepped a basic principle of journalism in publishing the dossier. He argues that a reporter’s job is not simply to dump information into the public domain, but to gather information, sift through it and determine what is true and what is not.

On Federalist.com, lawyer turned writer Leslie Loftis argues that BuzzFeed’s decision to publish the dossier may lead to a defamation lawsuit. Loftis argues that BuzzFeed Editor in Chief Ben Smith’s rationale for publishing was the same rationale Rolling Stone’s Will Dana used to justify publishing a fake story that ended in a major court loss in Eramo v Rolling Stone. 

On a side note, Nieman Labs reports on the success of BuzzFeed’s Tasty customized cookbook product which has sold enough copies to make it one of the best-selling cookbooks of the year. Tasty: The Cookbook, a choose-your-own categories, print-on-demand cookbook,  sold over 100,000 copies in the last two months of 2016, earning BuzzFeed an estimated $2.4 to $4 million in sales.

These are some of the reads that matter to us for the week in digital and public affairs. What do you think? What are your favorite stories? We’d love to hear from you!

Filed Under: Business Advocacy, Campaign Management, Campaigns and Elections, Content Marketing, Government, Public Affairs, Social Media Audits and Listening analyses, Social Media Marketing, Social Media Relations, Website Development Tagged With: Arc 3 Communications, BuzzFeed, BuzzFeed and Trump, BuzzFeed and Trump Dossier, Digital and Government, Digital and Public Affairs, DigitalGov, Facebook, Facebook and News, Instagram, Instagram Stories, Medium, Snapchat, Snapchat and Instagram Stories, social media, Social Media and Government, Social Media and Politics, Social Media and Public Affairs, This Week in Digital and Public Affairs

This Week in Digital and Public Affairs: The 2016 Olympics, BuzzFeed and Ad Blocking

August 4, 2016 By Patrick L. Burns Leave a Comment

buzzfeed-logoDigital and social media are transforming how government institutions, political campaigns and trade associations are communicating and marketing to their key audiences.

Below is a roundup of key stories in digital and public affairs for this week:

Content, Digital and Social Media

Digiday reports on how The New York Times’ T Brand Studio which was born two years ago to assist clients in the creation of native advertising  (sponsored ads and content that look like actual stories in NYT) is now expanding into a full fledged agency. T Brand Studio will now assist clients in the creation of multi-media, stories and content that can be placed in publications beyond The New York Times. In pitching its new services, the Times will be competing not just with established agencies, but other publishers that are also producing content for clients such as Atlantic Media Strategies, started by Atlantic Media, publisher of news magazines such as the The National Journal.

Ad Week rants about the many ways that businesses and brands can get in trouble posting on social media regarding the 2016 Olympic Games in Rio. For those businesses that are not official sponsors of the games like Coca-Cola, McDonald’s, Visa or P&G, posting on social media regarding the Olympic Games runs legal risks. The many restrictions issued by the United States Olympic Committee (USOC) include prohibition against non-sponsors using the Olympics’ trademarked words or phrases such as Olympic, Olympian, Team USA, Go for the Gold; using terms that reference the location of the Olympics, such as the Road to Rio; and using hashtags that include Olympics trademarks such as #TeamUSA or #Rio2016. Non-sponsors are also prohibited from sharing or retweeting content from official Olympics social media accounts.

Gov 2.0 and Public Affairs

The Las Vegas Sun reports on how Las Vegas area governments and authorities such as the City of Las Vegas, Clark County and the Las Vegas Convention and Visitors Authority are turning to social media to modernize their communications and engage with citizens. The City of Las Vegas has a social media team of 4 staff members and is present on nine different social media channels including Facebook, Twitter, Instagram, Tumblr, YouTube, Snapchat, LinkedIn, Next Door and Google Plus to promote citizen engagement. Speaking of Snapchat, the Las Vegas Convention and Visitors Authority recently tapped hip hop star DJ Khaled to launch its new Snapchat account. The authority’s Snapchat launch generated more than 400,000 views and 25,000 engagements in a 48-hour period thanks to DJ Khaled.

In Associations Now, Ernie Smith reviews a report by the Interactive Advertising Bureau that found that a quarter of all internet users already block ads, which is less than anticipated.  The majority of users who block ads are adult males from 18 to 34. While ad blocking on desktop computers is at 26%, ad blocking on mobile devices is lower at 15%. The IAB has been focused on combating ad blocking over the years, and is recommending that advertisers promote lighter non-invasive ads. The study found that lighter non-invasive ads online encourage ad blockers to turn off their ad blocking software. One interesting note from the study: 40% of internet users believed that they had ad blocking software turned on, but many of the users confused anti-virus and pop-up blockers with ad blocking software.

Campaigns and Elections

Business Insider reports on BuzzFeed Editor-In-Chief Ben Smith sending a memo to the outlet’s news staff to refrain from taking “partisan stands” on social media. The memo was written after a BuzzFeed reporter posted a pair of now-deleted partisan tweets to her account during a video that played before President Barack Obama’s speech at the Democratic National Convention. BuzzFeed’s ethics guide states that “reporters and editors should refrain from commenting in a partisan way about candidates or policy issues.” After acknowledging the unusual nature of this year’s Presidential election, Smith stated in his memo: “I’m writing to remind you about our policy on not taking partisan stands on social media, or in our coverage, for either side. You have colleagues covering this race intensely and an audience who should trust that you, and we, are as fair and accurate as you know we strive to be.”

These are some of the reads that matter to us for the week in digital and public affairs. What do you think? What are your favorite stories? We’d love to hear from you!

Filed Under: Business Advocacy, Campaigns and Elections, Civic Innovation/Gov. 2.0, Content Marketing, Government, Social Media Audits and Listening analyses, Social Media Relations Tagged With: BuzzFeed, BuzzFeed and social media, Content Marketing, Internet Ad Blocking, Social Media and Government, Social Media and Local Government, Social Media and the 2016 Olympics

This Week in Digital and Public Affairs – Algorithimic Feeds, Twitter and YouTube Connect

April 2, 2016 By Patrick L. Burns Leave a Comment

YouTubeDigital and social media are changing how government institutions, political campaigns and trade associations are communicating and marketing to their key audiences.

Below is a roundup of key stories in digital and public affairs for this week:

Content, Digital and Social Media

In TechCrunch, Josh Constine writes  about how Instagram and Twitter’s adoption of algorithmic feeds will force social media marketers to step up their content game on these platforms. Constine argues that the creation of a Facebook News Feed-esque ranking system for Instagram and Twitter will result in brands needing to post high-quality content and receive a consistent stream of Likes from people in order for their content to keep being seen by those that follow them. He argues that the free ride is over and that the quality of each gram and tweet will matter as to how the content is placed in front of consumers on their feeds. Constine points out that Snapchat will be the only major platform to remain authentic, serving content to users as its created and posted.

In VentureBeat, Ken Yeung highlights how Google is building YouTube Connect, a live streaming app product to take on Periscope and Facebook Live. The product which will be available on Android and iOS devices and is likely to be released at Google’s I/O developer conference in May. The app will allow users to login via a Google or YouTube account and immediately begin streaming from their mobile phone. According to Yeung, videos will be viewable live within the app, as well as on the YouTube site in the users’ respective channels. It will also be possible to store previous broadcasts in the app, which will make it possible for users and their friends to watch replays of their videos.

Gov 2.0 and Public Affairs

In DigitalGov, Jessica Milcetich, who manages social media for USAGov, provides a step by step guide to government agencies for making Snapchat stories as accessible as possible. Milcetich points out that in its current form, Snapchat isn’t a highly accessible platform that is up to to government accessibility standards (a situation that is not unique for emerging technologies). Her step by step guide figures out how to address these accessibility issues on Snapchat, so that government agencies can use the app.

In Associations Now, Ernie Smith explores that while email is a big workhorse for associations, sending too much email can lead to members tuning the association’s email communications out. He points to a recent study by the email marketing firm First Insight that shows that sending too much email can not only hurt engagement, but lead to complaints from recipients. The report recommends a strategy of sending fewer, more targeted messages to segmented audiences which leads to more effective results.

Campaigns and Elections

In the Atlantic, Vann Newkirk writes that in its 10 years of existence, Twitter has given rise to forces that are completely reshaping the course of political dialogue. Newkirk argues that Twitter’s impact in politics became very clear early on with President Obama’s adoption of Twitter and the rise of the Tea Party movement on Twitter in response.  Newkirk points out that the Tea Party’s rise to prominence mirrored the virality and exponential message growth that Twitter creates. According to Newkirk, Twitter is now engrained as a must have political tool with candidates, voters and commentators engaging with each other in candor, frankness and geniune back and forth dialogue.  He points out that the amount of discursive access to politicians is unprecedented in the past century of American politics and that this transfers power away from politicians and empowers groups and citizens who are Twitter savvy.  He argues that America’s early politics of the leaflet and town-hall based democratic scrum has been re-purposed and hyper-focused on Twitter, and that this has democratized modern political dialogue.

These are some of the reads that matter to us for the week in digital and public affairs. What do you think? What are your favorite stories? We’d love to hear from you.

Filed Under: Campaign Management, Campaigns and Elections, Civic Innovation/Gov. 2.0, Content Marketing, Government, Public Affairs, Social Media Relations Tagged With: Campaigns and Elections and Social Media, Email Marketing and Trade Associations, Gov 2.0, Instagram, Live Video, Snapchat, Snapchat and Accessibility Standards, Twitter, Twitter and Political Discourse, YouTube Connect

This Week in Digital and Public Affairs: Elastic News, Snapchat and Facebook

March 16, 2016 By Patrick L. Burns Leave a Comment

SnapchatDigital and social media are changing how government institutions, political campaigns and trade associations are communicating and marketing to their key audiences.

Below is a roundup of key stories in digital and public affairs that matter at the top of the week.

Content, Digital and Social Media

Emily Bell of the Columbia Journalism Review discusses how Facebook has swallowed up journalism, devouring news outlets that were born before the digital age. Bell notes that media outlets have lost control over the distribution of their product to Facebook and other social media companies, and that this has resulted in social media companies becoming extremely powerful in terms of controlling who publishes what to whom, and how that publication is monetized.

The BBC reports on their lab project to explore elastic and atomized content structures for news stories. A key aim of the project is to create news stories for people with limited time available to view stories when on mobile and on the go.  The goal is to present news in a quick snappy format while providing the opportunity to explore a deeper understanding of a topic. Content can be created utilizing a set of different content types (photos, text, video) and linking them together with metadata descriptions  of their association and relationship. The BBC believes that the growth of Snapchat among millennials has brought about the need for news stories that are in snackable format.

Gov 2.0 and Public Affairs

At DigitalGov, Tryus Manuel writes on how the quality and quantity of  your content can impact your search engine rankings and how that content appears on search engine results pages (SERPs). While one of the ways Google measures quality is whether or not content is updated regularly, Google also penalizes websites for automated content, pages with little or no content, and SEO tricks such as hidden words or link schemes.  Manuel encourages the creation of engaging content that’s rewarded by Google through the creation of audience personas. The creation of audience personas helps you in developing content that those readers are looking for on search and in the creation of metadata descriptions. In addition, Manuel recommends that creation of content pillars in which you build various content types – photos, images, blogs, video, infographics around a specific piece of quality content.

Ernie Smith of Associations Now discusses how Associations are producing more content than ever before, but they are wasting their time if their content is not optimized properly for their members. Smith discusses how optimizing your content for your audience involves analyzing data properly and creating audience personas to target your specific content to.

Campaigns and Elections

Business Insider reports that the National Republican Senatorial Committee has issued a memo encouraging candidates to incorporate Snapchat into their Senatorial campaigns. The NRSC memo highlights how Snapchat has reached over 8 billion views a day and is a platform that is in the same league as Facebook, Twitter and Google in its importance.

These were some of the reads that matter to us for the week in digital and public affairs. What do you think? What are your favorite stories? We’d love to hear from you.

Filed Under: Business Advocacy, Campaigns and Elections, Content Marketing, Government, Public Affairs, Social Media Relations Tagged With: BBC, Digital and Government, Digital and Public Affairs, Digital Gov, Facebook, Google, National Republican Senatorial Committee, Snapchat, Snapchat and Campaigns, Social Media and Campaigns, Social Media and Campaigns and Elections

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