Arc 3 Communications was recently featured in IgniteHQ’s monthly newsletter. The feature highlights our founder, Patrick Burns, and how he has built an innovative agency that embraces content, digital and advocacy together. Read more about Arc 3 Communications’ focus, customers, and growth here.
When it comes to crafting a successful email newsletter, there are many things to consider. At times, these considerations can be overwhelming, resulting in inconsistency in newsletter delivery and quality. Here are 10 tips to keep in mind that can help make for a successful email newsletter every time.
The first step in creating an eye-catching, accessible, and successful newsletter is choosing an appropriate and most importantly, mobile friendly, newsletter template. You may be surprised to know that 51% of recipients unsubscribe from email newsletters that aren’t visually appealing (optinmonster.com). This means you can lose over half of your audience by having an unappealing template. Companies like Mailchimp allow you to easily create simple and effective email templates or choose from pre-made designs that are already optimized for mobile devices. Make sure to keep your audience and purpose in mind when creating or choosing your template; gear your design towards what will perform best with them.
After you have chosen your template design, you will need quality content to fill your newsletter for your readers. This content can be organized by predetermined newsletter subjects, such as having each newsletter cover a specific topic or content area, or just have each newsletter contain specific content types as press releases, event recaps, and thought leadership articles. You will want to develop organizational strategies and decide what works best for your purposes, but always make sure you have top-quality content. If readers aren’t interested, they will not engage and even worse may unsubscribe to future newsletters.
If you are considering a newsletter, chances are you have a mailing list ready to send to. Whether you have a list already or plan on building one from scratch, you should always be willing to grow it further by gaining new subscribers. This can be done by implementing a newsletter sign-up form on your website. This can be a pop-up that greets visitors to your website or a form implanted on your homepage somewhere visible and easily accessible. Again, this form should be mobile friendly. You can also link people to your newsletter subscription through social media or physical email sign-up forms.
Having an extensive mailing list could also mean you have readers that are interested in different policy issues, products and services, or information. You can design multiple newsletters that are geared towards these differing interests and can be sent to the subscribers who want to see it most. There are many tools to track reader patterns and activities (buying trends, demographics, etc.) so you can make sure the content these audiences are receiving is tailored to their interests and increases the chance they will want to remain engaged with your newsletters.
When potential readers are going through their emails, they are usually scanning subject lines to determine which emails to open and read. If your subject line lacks creativity and relevancy, it is likely to be skimmed over without a second glance. It is suggested that subject lines be no more than five words and use catchy and energetic words. Taking time to run your subject lines through programs such as CoSchedule’s Email Subject Line Tester can help gauge how your subject line will do with your audience. Take time with your subject line, it will help drive open and click-through-rates!
It may sound like a broken record, but in today’s mobile-driven world, it is of utmost importance that all of your newsletter content is geared toward mobile devices. More than 75 percent of people check email on their smartphones and mobile devices. If your newsletter is not optimized for mobile viewing, many of your readers won’t bother with it and could become frustrated and unsubscribe. Luckily, most templates offered on email newsletter platforms are mobile-friendly, but it is always a good idea to double check.
Your email newsletter should be more than self-promotion and advertising, it needs to help form a relationship with your audience. This is where the strong content comes into play in providing helpful and thoughtful information that communicates with the reader. One trick to building a strong bond with your readers is to send newsletters frequently as opposed to every once in a while. Weekly or monthly newsletters, as opposed to quarterly or bi-annual newsletters, help remind your audience why they subscribed and that you are interested in keeping the relationship going.
If you have social media that you use to share relevant content or organization updates, integrate those platforms into your newsletter. Having links to your various social media accounts will help you gain followers there as well. Also, make sure to have your contact information and a link to your homepage for readers who may have questions or want to get in contact with you right away. This also adds to the relationship building by allowing your readers to keep track of the content and announcements you may release between newsletters.
Whereas your email newsletter shouldn’t just be self-promoting advertising, you do want your readers to take action of some sort. Whether it be going to your website, following you on social, taking part in a trial, becoming a paying member, or partaking in a survey you will want to have a call to action (CTA). Also, this CTA needs to be eye-catching and easy to engage with so readers will take the necessary steps. This usually takes the form of a button or link towards the end of your newsletter that stands out. If you have engaging content and have formed that relationship, readers are more likely to take action.
When your newsletter is looking finished and ready to go, there is one last thing you need to do before sending it out to your subscriber list; send a test. This will help you make sure there are no broken links, optimization issues, or any other problems. This will also allow you to see it from the reader’s perspective. You could easily do this by having a list of people on your team to send a test email to. It is usually better to send a test to more people than just yourself, this way, you get multiple sets of eyes to catch anything that you may overlook. Sending a test also includes sending your newsletter to specific subscribers to test things like send times, subject lines, and content success so you can see what works and what may need changing. In reviewing the test, don’t forget to review the email newsletter on your mobile device.
For more information on email newsletters and to find out how we can help you with your marketing campaigns, visit us at www.arc3communications.comor contact Patrick Burns at pburns@arc3communications.com. We look forward to working with you and building successful email marketing strategies together.
In a digital age, content marketing is one of the best marketing strategies that can be used by associations’ large and small. There is a wide variety of options in the world of content marketing and choosing the best types of content for your association can be challenging. Of course, you do not have to use just one type of content, in fact using a variety of different content formats is good for keeping your membership and stakeholder audiences interested. These different types of content can be tailored to fit your association and reach your target audiences. This guide will identify two of the most popular forms of content out there right now and explain what each of these can accomplish for your association.
We have all read listicle articles in magazines or on social media, even if we didn’t know that is what they were called. In fact, the article you are reading right now is a listicle. Listicles are highly popular due to their ability to be very informative while being easy-to-read and aesthetically pleasing. Arranging information in a list format and including numbers in the title and body of the article has been proven to be psychologically attractive and draws in readers. People like having their information in list form; and with a catchy title, this form of content can greatly increase page views, shares and likes. Listicles will usually have a numerically based title, for example: “Top 10,” “6 Ways to,” “5 best,” etc. These numbers can either be a ranking system or simply organize information into the list. Unlike How-To articles (which we will discuss next) listicles do not necessarily have to show someone how to do something or teach a skill; it can simply be used for informing readers or for entertainment purposes. The items in a listicle will usually be related to an overall theme such as “10 Things to Consider When Writing Captivating Content for Members”. This theme will be something related to your association that will attract your membership and stakeholders. Listicles are immensely popular and can be tailored to any policy or content bucket.
How-to articles are another extremely popular form of content. The how-to article is written in a sequence of steps and shows the reader how to perform a skill or complete a task. In the past it was enough to use a title like “How to do…” but now, with social media and endless online articles for your members and stakeholders to choose from, you have to be creative with your titles and content in order to catch the attention of readers. How-to articles are much more specific than listicles, usually explaining a specific task or skill. Often, listicles and how-to articles can cross paths with steps and guides written in a numbered list format like “10 Easy Steps to Building a Remarkably Popular Website.” This translates roughly to “How to Build a Website” but uses much more exciting and interesting language. Like listicle articles, how-to articles increase traffic, shares, and likes and can benefit your SEO and keyword placement. Writing how-to articles that take a unique approach to a topic and take a new angle on what might be a well-known subject to your members is the key to leveraging this content format.
In the End, Quality Content Works
Ultimately, the most important thing about creating content is making sure that it is of high quality. You can pump out countless content pieces, fast and furious; and have them all fall flat because there is no value to them. Quality over quantity is the golden rule when it comes to creating new content for your marketing campaigns. Well-crafted content will boost the visibility of your website and ultimately increase your audience numbers. Interesting and readable content will go far in engaging your membership and keep them coming back for more. Strong content is also more likely to be shared on social media, thus acting as free advertising and driving traffic to your website and generating membership leads for your association. While the two content types discussed in this article are the most popular and effective, they certainly are in no way the only types you can use to be effective. In the end, if you create quality content, your membership and stakeholder audiences will rely on you time and again as a trusted and valuable resource.
For more information or help with your association’s content marketing visit us at www.arc3communications.com or contact Patrick Burns at pburns@arc3communications.com. We look forward to working with you to achieve your goals and develop successful content marketing strategies to help your association grow.
Arc 3 Communications Celebrates Its Sixth Year in Business!Happy Anniversary Arc 3 Communications! As we celebrate the 6th year of our agency, I wanted to stop and reflect on those things that I’m grateful for as its founder. My entrepreneurial journey has been an amazing ride of ups and downs, but I have so many things to be grateful for. Here are some of those things that I’m most thankful for:
1. I am grateful for our clients in the public affairs space that have entrusted us over the years to help with their content, digital and analytics needs. We have worked with clients ranging from government agencies to trade associations to political campaigns at the local, state and national levels. We have developed new websites, social media campaigns and all types of amazing content to help them accomplish their legislative, policy, electoral and civic engagement goals.
2. I am grateful for the talented team of designers, developers, social media, technical and public affairs experts at Arc 3. I am also thankful for our interns that breathe life into our agency with their new ideas and energy. Our current interns from Kennesaw State University, Paul McNally and Kirbe Bostick are doing an awesome job for us.
3. I am grateful to our trusted partners in helping us to carry out our mission. These knowledgeable experts in accounting, law, finance, human resources and technology are invaluable.
4. I am grateful to the great team at Ignite HQ who provide us with an affordable and innovative office space to work in that is filled with other startups. The shared learning from other entrepreneurs has been immeasurable. I’m especially grateful that its located off of historic Marietta Square and close to home.
5. I am grateful to the many innovators in digital, social media and technology that have transformed media and marketing to a world driven by content and sharing. This includes not only the creators of well-known platforms such as WordPress, Facebook, Twitter, YouTube and LinkedIn; but the countless other innovators who developed lesser known platforms that have helped to create a competitive marketplace that produces amazing channels for communication and sharing. Most noteworthy of late are those who have made website hosting extraordinarily better such as Flywheel.
6. I am grateful to our agency competitors, who by their efforts in the marketplace, push us to do better and strive to be our best.
7. I am grateful for the digital, social media, creative and tech start-up community of Atlanta in which we are constantly learning new tools and tactics through shared knowledge and learning. I am most grateful to the WordPress community.
8. As Founder of an agency focused on the civic space, I am grateful for the many long-standing institutions in government, politics and civic life and the people and ideas that sustain them. While its been under siege by a time of technological transformation, the great civic life of our country depends upon engaged citizens, media, candidates, elected officials, association executives and government public servants at all levels.
9. I am grateful for mentors, friends and colleagues throughout my career in government, politics, academia and the agency world who have offered sound advice and encouragement. Many have also referred business our way and I’m thankful.
10. I am most grateful to my family for their constant love, patience, prayers and support throughout my entrepreneurial journey. My wife Mary and our four children have shared this experience with me every step of the way. Mary has been a sounding board, critic, and cheerleader. Her kindness, patience and love has been the rock upon which my successful agency has been built.
Most of all, I am grateful to God for these last six years and the opportunity to embark on my entrepreneurial journey. Without his love and my faith in him, nothing is possible.
The Georgia Construction Aggregate Association (GCAA) is the leading advocate for the construction aggregate industry in the state. It is a member-driven association with producer members, associate members and trucking companies. The mission of the Georgia Construction Aggregate Association is to advocate for expanded use of aggregates in the private and public sector; educate the public on the value of construction aggregates; and educate industry employees on safety, health, and environmental compliance. Over 100 million tons of aggregate is produced each year in Georgia.
The aggregate industry has a long history in Georgia, with the first commercial rock quarry coming into operation in 1925. As Georgia has grown, so has the aggregate industry, growing from 25 million tons production in 1967 to its present day production of 100 million tons. The aggregates industry is not only the foundation for highways and infrastructure construction in Georgia, but also a foundation for economic growth in the state.
With a steady improvement in the aggregates industry due to an improved economy and the passage of the Georgia General Assembly’s Transportation Funding Act of 2015, a funding measure providing dedicated, predictable and sustainable revenue for the repair and maintenance of statewide roads and bridges, a renewed optimism has pervaded the industry.
To reflect this new optimism, the leadership at the Georgia Construction Aggregate Association wanted to update its communications with a new logo, redesigned website and e-newsletter design that was mobile friendly and contained engaging content that reached their members. In addition, the Georgia Construction Aggregate Association wanted a new brand, website and e-newsletter to better harness the power of online content to recruit new associate members; publicize events and support fundraising and policy initiatives.
Arc 3 Communications worked with the Georgia Construction Aggregate Association to develop a content strategy and plan for developing a new website and e-newsletter to educate and inform association members, stakeholders, state legislators and regulators. In addition they conducted a brand ideation session and worked with GCAA leadership on the creation of a new brand and logo. Through the development of a content strategy which included an identification of key messages, audiences and tailored content, Arc 3 helped the Georgia Construction Aggregate Association launch a new brand, website and e-newsletter that reached key audiences and reflected the new optimism in the industry.
The Georgia Construction Aggregate Association’s new website has resulted in substantial growth in unique visitors and page views to the site, and its new e-newsletter has seen a dramatic increase in open rates, click through rates, referrals to the website and new subscribers. GCAA’s new logo has given the association distinction and a strong new visual identity.
Most importantly, GCAA’s new logo, website and e-newsletter has resulted in an increase in member engagement, greater awareness about the aggregate industry among key partners, state legislators and civic leaders; and more associate membership leads.
Digital and social media are transforming how government institutions, political campaigns and trade associations are communicating and marketing to their key audiences.
Below is a roundup of key stories in digital and public affairs for this week:
Content, Digital and Social Media
Social Media Today reports that Facebook is testing discussion topics among Facebook groups as a way to promote greater engagement. The new discussion prompts separate out topics from within the group chat, making it easier to see trending conversations and areas of interest. The new feature follows Facebook’s testing of Facebook group member application questions, which will help group admins better filter and screen their audience.
The New York Times reports how Snapchat issued new publishing guidelines for media outlets on its Discover channel. The new rules restrict publishers from posting questionable or explicit pictures that do not have news or editorial value. Snapchat also clarified guidelines that prevent publishers from including reports or links to outside websites that could be considered fake news, saying that all content must be fact-checked and accurate. The new guidelines come ahead of an initial public offering expected this spring by Snapchat’s parent company, Snap.
Gov 2.0 and Public Affairs
NextGov reports on what President Trump’s C-Suite tech team may look like at the White House. While it remains unclear which of the Obama administration’s tech-themed C-suite appointee positions will be replaced, the Trump Administration did announce the appointment of Gerritt Lansing, former chief digital officer at the Republican National Committee, to the role of Chief Digital Officer at the White House.
The Hill reports on President Trump banning EPA employees from posting social media updates as part of restrictions put in place during a policy review. A similar social media ban was put in place for employees of the United States Department of Agriculture and the National Park Service. In response to the order, some administrators of the National Park Service set up an alternative twitter account @AltNatParkSer that is “Not Taxpayer Subsided” and vowed to tweet “facts” regarding climate change. Official verified twitter accounts for the Badlands National Park and the Golden Gate National Park respectively continued to tweet climate change policy information after the ban.
Associations Now reports that while associations are aggressively planning for the recruitment of millennial members, they need to start thinking about Generation Z, which will enter into the workforce for the 1st time this year. Born on or after 1995, Generation Z has unique digital consumption habits that are different from Millennials, and love Snapchat.
Campaigns and Elections
The Knight Foundation presented a report on how the major chat apps such as Snapchat, Facebook Messenger and Viber promoted civic engagement in the 2016 Election. While the 2016 Election was the first time that the major chat platforms collectively attempted to register voters and promote election coverage, Snapchat was the most active platform; encouraging users and politicians to use the platform for sharing ideas and political conversation. Led by Head of News Peter Hamby (formerly of CNN), the platform also offered extensive election coverage.
These are some of the reads that matter to us for the week in digital and public affairs. What do you think? What are your favorite stories? We’d love to hear from you!
Digital and social media are transforming how government institutions, political campaigns and trade associations are communicating and marketing to their key audiences.
Below is a roundup of key stories in digital and public affairs for this week:
Content, Digital and Social Media
Fast Company reports on recent moves by Facebook to become more of a media company, such as the announcement of the Facebook Journalism project. This move farther into the realm of professional journalism is described by Facebook as an initiative to establish stronger ties with the news industry. To learn more about the Facebook Journalism Project go here.
Speaking of news and Facebook, Tech Crunch reports that Facebook is taking its trial of measures to combat fake news beyond the United States for the first time – rolling out the updates in Germany. The measures that Facebook has been testing in the U.S. to fight fake news include making it easier for users to report fake news by letting users click in the top right corner to report a suspect post; badging suspect content with ‘truth warnings’ and down-ranking it to make it harder for it to spread; and reducing financial incentives for spammers to create fake news as a route to generating advertising revenue by eliminating the ability for them to spoof well-known news websites. To identify fake news, Facebook is working with external fact checkers who are signatories of Poynter’s International Fact Checking Code of Principles
Gov 2.0 and Public Affairs
The Washington Post reported on how the presidential inauguration committee utilized social media ads to encourage Trump supporters to attend inaugural festivities. The ads on Facebook and Instagram showed a video of then President-elect Trump inviting supporters to come to The Mall on January 20th for his swearing-in.
For those not able to attend the festivities or watch them on TV, Tech Crunch outlined the many ways to stream the presidential inauguration online. Of note was YouTube’s partnership with several media outlets including NBC, CBS, Telemundo, Univision and The Washington Post to broadcast the inaugural ceremony and festivities on its platform.
The Obama Administration outlined the digital transition to the new administration on whitehouse.gov, including listing the digital assets that would remain with the White House, where to access Obama White House archival content; and ways to continue to follow and engage with President Obama, the First Lady, and other Obama White House officials after January 20th.
Soon after the swearing in of President Trump at 12:01 p.m., January 20th, the incoming Trump administration relaunched whitehouse.gov, including a new splash page for collecting email addresses and Trump’s biography. Politico reports that a major overhaul of the site is scheduled for later in the year.
Campaigns and Elections
Wired reports that the Republican National Committee’s Chief Technology Officer, Darren Bolding is moving to Cambridge Analytica as its new CTO, where he will build products for commercial and political clients. Cambridge Analytica is the data firm that helped engineer Donald Trump’s victory in the general election.
These are some of the reads that matter to us for the week in digital and public affairs. What do you think? What are your favorite stories? We’d love to hear from you!
Digital and social media are transforming how government institutions, political campaigns and trade associations are communicating and marketing to their key audiences.
Below is a roundup of key stories in digital and public affairs for this week:
Content, Digital and Social Media
Facebook announced the hiring of Campbell Brown, a former NBC News correspondent and CNN prime-time host, to lead its news partnerships team. While Facebook indicated that she would not serve in a role as editor-in-chief, she would work as a liaison with news organizations so that Facebook can better meet their journalistic and business imperatives.
Snapchat announced the launch of universal search to simplify navigation on the platform. This move was clearly to ward off competition from Instagram’s Stories which has hit 150 million users. Instagram has now offered an advertising product on Stories that has the targeting capabilities offered in Facebook.
Medium, a platform for long form content, announced it was laying off a third of its employees, mostly in sales. CEO Ev Williams stated that Medium would be renewing its focus away from an ad-driven model to one that rewards writers “on their ability to enlighten and inform, not simply their ability to attract a few seconds of attention.”
Gov 2.0 and Public Affairs
On DigitalGov, Julia Jackson with the National Institutes of Health explores how social media platforms are becoming one-stop shops for information needs as the platforms become more feature rich and audience share falls away from search engines. Jackson recommends that federal agencies should refocus their attention on content created for social media in 2017 and use the platforms as one of their primary communication strategies.
In Social Media Today, Alan Rosenblatt talks about how public affairs organizations should consider self-publishing strategies to achieve their objectives. Once dismissed by professionals as less worthy than earned media, Rosneblatt argues that self publishing on your own website, blogs and social media is an effective strategy in achieving goals and can have greater impact than placing stories in the news media.
Speaking of effective, self-publishing strategies in public affairs, Associations Now reports on how the American Medical Association created a new content strategy that provided the framework for its website redesign. The new site is easy for its key stakeholders to navigate to content that is tailored to their needs.
Campaigns and Elections
Buzzfeed draws criticism for its publishing of a unverifiable secret dossier on President-elect Donald Trump and Russia. After its posting, BuzzFeed editor-in-chief, Ben Smith took to Twitter to explain how they made the decision. Smith stated that even though “there is serious reasons to doubt the allegations”, he noted that “publishing the dossier reflects how we see publishing in 2017”.
Writing in The Atlantic , staff writer, David Graham agrues that BuzzFeed sidestepped a basic principle of journalism in publishing the dossier. He argues that a reporter’s job is not simply to dump information into the public domain, but to gather information, sift through it and determine what is true and what is not.
On Federalist.com, lawyer turned writer Leslie Loftis argues that BuzzFeed’s decision to publish the dossier may lead to a defamation lawsuit. Loftis argues that BuzzFeed Editor in Chief Ben Smith’s rationale for publishing was the same rationale Rolling Stone’s Will Dana used to justify publishing a fake story that ended in a major court loss in Eramo v Rolling Stone.
On a side note, Nieman Labs reports on the success of BuzzFeed’s Tasty customized cookbook product which has sold enough copies to make it one of the best-selling cookbooks of the year. Tasty: The Cookbook, a choose-your-own categories, print-on-demand cookbook, sold over 100,000 copies in the last two months of 2016, earning BuzzFeed an estimated $2.4 to $4 million in sales.
These are some of the reads that matter to us for the week in digital and public affairs. What do you think? What are your favorite stories? We’d love to hear from you!