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How to Secure Your Association’s Place as a Thought Leader with Your Content

November 18, 2021 By Patrick L. Burns Leave a Comment

The term “thought leadership” tends to be used loosely these days to describe any content that has to do with an industry, regardless if it has any real value to the reader or not. In truth, With so much online noise fighting for your member’s attention, your association must step up and provide quality content that benefits and provides real value to your audience.

What is Thought Leadership Content?

Thought leadership is not necessarily just a type of content, but a type of content marketing. According to Marketing Insider Group, this type of content marketing involves tapping into the experience and knowledge of your industry or business to answer the biggest questions on the minds of your audience on a particular topic. When it comes to thought leadership, your audience is usually looking for the best answer to a question.

In order to provide the best answers to your members, you need to be an expert on the topics you are discussing. As an association, you may have contacts in your network that can help with this; or you can take it upon yourself to do thorough research to develop content that has accurate and detailed information to ensure that you establish credibility and protect your reputation. Often members will look to the association for answers or support; and having this type of content available not only helps them, but also shows potential members that you truly understand the industry you represent.

How to Create Valuable Thought Leadership Content

Thought leadership content can come in many forms, and be distributed across many mediums. Blogs, essays, videos, presentations, webinars, research studies and any other form of media that can provide your members and potential members with useful, enlightening, and valuable information are considered thought leadership content pieces. This content is commonly available for free or in exchange for a registration of a name, email, and other contact information.

One of the key aspects to thought leadership content is that it is not a membership sales pitch. While critical to audience engagement, it should be kept enlightening, interesting, and informational. Your call to action at the end of the piece can be your pitch for your readers to take actions such as signing up for your newsletter.

A recent study by Edelman and LinkedIn shows there is an oversaturation of “thought leadership” content online. This makes it essential to come up with content that stands out from the rest. This can include original research and insights by your association with information that pertains specifically to your industry.

Whether you create content in-house or outsource for it, be sure to create, upload, and share content across channels including your website, e-newsletter and social media accounts.

Why is Thought Leader Content Important?

In this day and age, standing out by creating original content that resonates and solidifies your association as a trusted thought leader in your space is important. According to an article from Association’s Now, successful thought leadership content can raise your association’s platform. The recent Edelman and LinkedIn study showed 64 percent of the respondents say that thought leadership is used when deciding to trust an organization’s capabilities.

Having strong thought leadership content goes a long way in increasing awareness, bringing leads, establishing relationships, providing value, and recruiting new members to your association. It also drives SEO and your online visibility, making it more likely your association’s content appears first to people who are looking for information related to your industry. Doing your own research and creating original and high-quality thought leadership content will go a long way in securing your association as the overall thought leader for your members and potential members.

For help with your Association’s content marketing efforts or for more information, visit our website at www.arc3communications.com or contact us at info@arc3communications.com.

Filed Under: Content Marketing, Public Affairs Tagged With: Associations, Content, Content Marketing, Content Marketing and Associations, Content Marketing and Trade Associations, public affairs, thought leadership

The Importance of Content Strategy for Healthcare and Hospitals

July 15, 2021 By Patrick L. Burns Leave a Comment

According to Google Health Vice President, Dr. David Feinberg, MD an estimated 7 percent of Google’s
daily searches are health related. This number does not include the recent COVID-19 pandemic which has undoubtedly driven these numbers upward. This makes it imperative that hospitals and healthcare providers have strong, up to date, accurate information on their website. A content strategy is important to hospitals, healthcare providers, and healthcare foundations in order to help with brand awareness, build loyalty, and provide reliable and helpful information.

What is a Content Strategy?

In a nutshell, a content strategy allows you to define the goals of your hospital or practice and work out your priorities. From there you can make sure all of the marketing and content you are putting out is fine tuned to helping to reach those goals. For example, if one of your goals is to get more people to sign up for the COVID-19 vaccine at your location, you could focus your content marketing efforts on informing people about COVID-19 as well as the benefits of the vaccine. Within your content strategy, you will decide on the different types of content you’d like to use to reach your audience. E-mail newsletters, blog posts, articles, white papers, and social media updates are all content examples that you can use to bring people to your healthcare location.

Importance of Content in Healthcare

Creating content in the healthcare field is much different than other areas. Content posted by healthcare
providers and hospitals is often important health related information to help patients and potential new patients find answers about symptoms, conditions, illnesses, and more. According to Pew Research, 80 percent of overall health queries begin at search engines, so making sure you have a wide catalog of information and content is important to being found. It is also very important that all of your content is accurate and clear, as misinformation in the healthcare realm can negatively affect credibility, hurt your reputation, and your overall brand.

Especially now, with COVID-19, it is imperative to share accurate and timely information and content to help people find the answers they are looking for. With news about COVID 19 variants and new numbers being released daily, it is vital that you keep your website and social media information updated with the most current and factual information.

Content Marketing for Healthcare Foundations

Another very important part of many hospitals and healthcare providers are healthcare foundations that raise money for a range of services such as treatment for cancer, stroke and heart disease and more. These foundations have to get themselves in front of potential donors and have their message seen and heard and get a reaction out of their audience that drives them to make a donation. Much like Arc 3 Communication’s work with the Grady Health Foundation, much of the content should be emotion driven and show what the money donated can achieve. Patient recovery stories, coverage of fundraising events, and other attention-grabbing topics will go a long way in driving donations. Blog posts, e-mail, social media, and even print mailers and events are all proven ways to drive traffic to your website and your cause.

Healthcare Now and in the Future

Healthcare is a vital part of our everyday lives. Now, during the COVID-19 pandemic, it is important that hospitals and healthcare providers are sharing relevant, accurate content. It is also important that content strategies be in place to bring people to your website and ultimately to your healthcare facilities. Showing your trustworthiness, dedication, and experience through your content is a great way to provide for your current patients while also bringing in new patients. Content strategy is important now and will continue to be in the future, so be sure your strategy is up-to-date, strong, goal oriented, and implemented to drive success.

For help with your content marketing strategies contact us here.

 

 

 

Filed Under: Content Marketing Tagged With: Content, Content Marketing, content marketing strategy, content marking and associations, healthcare

Content Marketing Case Study: TydenBrooks Security Products Group

May 21, 2021 By Patrick L. Burns Leave a Comment

TydenBrooks is the global leader in security seals and custom security solutions. Security seals are tamper-evident mechanisms used to seal cargo in transit in a way that provides tamper evidence and some level of security. These seals can help detect theft or contamination and are used on all forms of cargo shipments including by truck, rail, sea, and air. As a 147-year-old brand and the global leaders in their industry, TydenBrooks was looking to put in place a successful content marketing program that included owning the industry’s thought-leadership space as well as running successful social media, e-mail marketing, and digital ad campaigns. The end goal of this strategy would be to generate leads and increase traffic to the e-commerce website.

TydenBrooks hired Arc 3 Communications to create a content marketing program that would place them as the thought leaders in the industry. Through a combination of content, email marketing, digital ad campaigns, and SEO, Arc 3 was able to build and put into place a successful program that resulted in leads, sales, increased brand awareness and new product launches. The process began with a content audit of TydenBrooks’ existing content efforts. A strategy session was then held with the marketing and sales team to identify goals, audiences, and objectives. From there a content marketing strategic plan was created and put into play.

Content marketing strategy included website content in the form of weekly thought leadership content geared toward their target audience. The topics of these blog posts would vary by month based on vertical focus. Keywords were strategically used in each piece to drive SEO. These blog posts were then uploaded to the website, shared across social media channels. Arc 3 also created and distributed a monthly e-newsletter that ensured customers were informed of new products as well as the latest trends in cargo and supply chain security. These newsletters helped drive leads and increase traffic to the website and social media channels.

Arc 3 set up digital ad campaigns for TydenBrooks through Google Ads and LinkedIn. After conducting intensive keyword research, an extensive SEM campaign was created promoting TydenBrooks products and services. Through a combination of text and display ads that included a retargeting campaign, these campaigns earned the client strong ROI.

Content from weekly blog posts were also utilized as sponsored content geared toward the industry vertical it pertained to using LinkedIn ads. Through LinkedIn, specific industries, or even specific job titles were targeted to make sure the ads get to potential customers who are most likely to click through. These ad campaigns brought in quality leads through newsletter sign-ups.

TydenBrooks now owns the thought-leadership space for their industry, further cementing their place as the global leaders. Its extensive archive of evergreen content that includes blog posts, case studies, and infographics is a resource for everyone in their industry. TydenBrooks content journey has not only resulted in an increase in leads generated and traffic to the website, but ultimately an increase in sales and revenue.

Filed Under: Content Marketing, Our Work Tagged With: B2B, Content, Content Marketing, Email Marketing, social media

How to Increase Association Members’ Value with a Strong Content Strategy

March 19, 2021 By Patrick L. Burns Leave a Comment

Content strategy is vital for your trade association, not only to bring in new members, but also to provide your current members with value for their membership. Just like other aspects of your organization, having a detailed and planned content strategy allows you to develop and put out content in a way that will draw the attention of your audience; attract new members; and provide your current members with valuable resources and information. Creating and releasing content without a strategy makes it difficult to track success; and also makes it difficult for your members to follow your content schedule, or lack thereof.

Below we will discuss ways to put together a content strategy that will allow you to test methods and see results. This will help you plan, create, and track your content marketing efforts and make tweaks where needed to reach your goals.

Planning and Goal Setting

First things first, you have to work with your team to pinpoint the ultimate goals you are trying to reach with your trade association’s content marketing efforts. Whether you are trying to bring in new members, raise awareness, provide value, promote an event, or a mixture of things; having them laid out allows you to plan your content efforts with these goals in mind. This lends purpose to your content creation and distribution strategy, instead of just posting content to get it out there.

Part of this process is identifying your audience. Consider the age range, background, profession, industry, and any other contributing factors that may affect the type of content you produce. These attributes may also influence the channels you choose to use to distribute your content. Researching information such as this Pew Research Center study on social media use and demographics, can help you decide the appropriate channels to reach your specific audience.

Content Types and the Popularity of Video  

When it comes to the types of content you create and distribute, you may need to experiment to
find out what works for your audience. While blogs and e-newsletters are good staples of content marketing for everyone to have, other content forms such as infographics, videos, photos, live-streams, webinars and more can help diversify and give your content strategy what it needs to cut through the noise. With so much content competing for your audience’s attention, the more you can stand out and draw members’ attention to you, the better. You may have to test multiple content types to gauge what gets the best results.

One of the most popular content forms now is video. According to Small Business Trends, 93% of marketers say video has brought new customers. With current video recording technology, it is possible to make professional looking videos straight from your cellphone. There are a number of different ways you can take advantage of video such as vlogs, behind-the-scenes, interviews, Q&A sessions, how-to videos, and many more. No matter the content path you choose to take, video is a good choice to have on your list.

Content Schedules, Calendars, and Consistency

As you create content, it is important to create a schedule for releases and posts. A good tip is to create and implement a content calendar that keeps track of what content is being posted, on what channel, and on what day. This helps you further strategize by allowing you to plan in advance what content you’d like to share. For example, if you have an upcoming virtual event, you will want to plan content regarding that event strategically leading up to it in order to recruit attendees.

Content buckets are a helpful strategy for organizing your content. Content buckets (remove link) refer to sharing certain subject matter on specific days of the week and can also be planned and tracked through your content calendar. For example, you can decide to always share association news on Monday’s, employee stories on Tuesday’s, industry how-to videos on Wednesday’s and so on. This way your audience will know when to look for the content that is most important to them. Your content buckets can also be tested and changed depending on performance. Always try to have a reason behind your strategic decisions to get the most ROI for your content efforts.

Consistency is key to a successful content strategy. As a trade association, you want your members to get as much value for their membership as possible. You also want potential new members to see that you are the leading authority for your association’s industry. In order for this to be possible, you have to consistently provide new and quality content on a regular basis. If you have an active blog that you post to once a week, try to find what day and time gets the highest traffic, and consistently post your new blog every week on that day and at that time. Again, this allows your members and the rest of your audience to know when to check back for new content.

One Size Doesn’t Fit All

When it comes to content strategy for your trade association, there is not a one size fits all strategy that works for everyone.  If you need help creating and implementing a content strategy that works for your association and would like to learn about our content marketing services, contact us here.

Filed Under: Content Marketing, Digital Marketing, Public Affairs Tagged With: Associations, Content, Content Marketing, Content Marketing and Associations, Content Marketing and Trade Associations, content strategy, Content Strategy and Trade Associations, public affairs, Social Media and Trade Associations

How to Write a Successful Call to Action for Your Association

October 29, 2020 By Patrick L. Burns Leave a Comment

Associations Call to ActionWhen it comes to getting members to engage with your content, whether your blog, e-mail newsletter, event sign-up, or donations, your call to action (CTA) goes a long way. According to Associations Now, getting members to engage starts with compelling them to act. It also helps with member recruitment when trying to get people to become members with your association. The call to action is a powerful tool for you to utilize and there are several tips that can help you build ones that are effective and successful in your mission.

What is a Call to Action?

Your call to action is your chance to persuade your current and potential members to do what you want them to do. Think of it as your “Buy Now” statement. You will include this on everything from blogs, to social media posts, to newsletters. As an association, you should also include CTAs on your website copy to recruit new members or get renewals. A well-crafted call to action will have majority of the people who view your content engaging with and completing the tasks you want them to.

Short and Simple, Yet Informative

A good call to action is short, simple, and to the point. You want to make sure that you give enough information to inform the reader and guide them towards the desired action. You want to make sure the benefits are clear, for example:

“Sign up for our newsletter to receive all the latest association news, useful resources, and event invitations.”

Be sure to include easy to follow instructions to complete the action such as a link, a phone number, email address or a form to fill out. This will make it quick and easy for people to complete the action and increase the likelihood they will go through the necessary steps required.

Use Action Verbs

Wording is everything when it comes to the success rate of your call to action. Action verbs go a long way towards leading people to converting. Phrases such as “Sign up,” “Visit us at,” and “Learn more” can prompt people to take the actions you would like them to. Also, using words that show enthusiasm or spark emotion in your members and potential members will help drive action. You should always be willing to be creative with wording and try different methods to find CTA’s that work for your association. The only way to truly know what works is to test your ideas and see which ones are the most successful.

Frequency is Key 

Make sure you are consistent with your CTA. This means including it on anything that your members and potential members will be viewing. Social media posts, newsletters, blog posts, and web copy are a few ideal places to include your CTA. The more your message is put in front of your audience, the better the chances are that your members will take action. Feel free to try different tactics and approaches to find what works best for your goals. Keep track of your results with each campaign so you can decide what is successful and what might not be. Every piece you put out should have a form of a CTA present.

Having successful calls to action for your association involves knowing your members and potential members and being able to craft a message that will drive them to act. Whether it’s signing up for the association’s email newsletter, registering to attend the annual conference, or becoming a new member; each call to action should be creative, specific, and intentional. The more you can provoke emotion or enthusiasm, the more likely your audience will be to take the desired action. Every campaign is unique, so try different tactics to find the ones that works best for your association and start getting results, now.

For more help with your association’s needs sign up for our newsletter, follow us on social media, or contact us here.

Filed Under: Content Marketing, Digital Marketing, Public Affairs Tagged With: Arc 3 Communications, Associations, Associations Now, Call to Action, Content Marketing, Content Marketing and Email, Content Marketing and Trade Associations, CTA, Digital and Public Affairs, Email Marketing and Trade Associations, How To, public affairs, Social Media and Trade Associations, Trade Associations

Content Trends to Consider During COVID-19

April 13, 2020 By Patrick L. Burns Leave a Comment

We, as a country, are facing very challenging times during the COVID-19 pandemic. This event is changing the way many people live and conduct their businesses. With everything going on, it may be an opportunity to take a look at your content marketing strategy, and maybe think about incorporating some of the new trends that are emerging. This way, when things begin to regain normalcy, you will be ready to hit the ground running with strong content and a successful strategy you can put into action. Below are some of the new trends in content marketing that you should be aware of and take into consideration when looking at your strategies.

Print is Making a Comeback

For years we heard about the death of print, but research is now showing the reemergence of print as a popular form of content marketing. Believe it or not, much like retro clothing trends, print is becoming popular again simply because it is NOT being done. It has become a way to creatively connect with your audience on a different level. Letting people take a break from screens and devices to look at a tangible piece of marketing really has a profound effect.

With so much noise and competition, not just with your competitors, but with all other content online, grabbing and holding your audience’s attention can be difficult. With print, people usually view one item at a time and something about print is more personal, as it can be sent directly to your audience. This doesn’t mean to abandon digital marketing efforts, but to consider mixing traditional with digital marketing to expand your efforts and stand out from your competition.

The New World of Audio

During COVID-19, people are home and more apt to use their at-home audio devices to find audio content. Smart speakers such as Alexa and Google Home are making it easy and convenient for people to voice search information, listen to podcasts, find products and services, and even order those products and services. This makes audio a content type you want to keep at the front of your mind. From creating a podcast to advertising to making sure your website is optimized to show up with voice search, there are many ways to use the audio format to further your brand.

It is estimated that 55% of adults will have a smart speaker by 2022 and 43% of companies already invest in technology to enable voice marketing (Content Marketing Institute). With many different ways to make use of audio marketing, it is good to analyze your goals, audience, and what works best for your business.

SEO and Keywords are Still Important

With the new COVID 19 environment and new tactics to consider, don’t neglect your SEO and keyword strategies. You should still prioritize time and resources for your organic search tactics. Tactics like backlinking, quality content, and keyword research will still play an important role in your success. One thing to consider related to SEO and Keywords are the ever-evolving algorithms of Google Search Engine. More and more, Google is trying to keep the user in the “Googleverse” which means allowing people to find answers to their questions right on the search results page. Elements such as snippets, Google My Business, people also ask, and Google Shopping are all meant to allow a user to find what they are looking for without clicking through to a website.

This has an effect on click-through-rates and the amount of traffic coming to your website even if you have quality content. The trick is answering the burning questions in your industry within your content so you can win as many snippets related to your industry as possible. Snippets are the answer boxes that sometimes appear when you search a question such as “what is” or “how to.” Having your content appear in these snippets will increase the chance a user will visit your website for more reliable information.

Keyword research and making sure you are utilizing your industry keywords on your website and in your content will go a long way in winning you snippets and “people also ask” spots. While these attempts by Google to keep users on the Google platform are affecting click-through rates, you can still use keyword and SEO to your advantage to win positions and therefore have your website and company stand out among the competition.

Video and Live-Stream 

It is no surprise that video and live-stream content is very popular. With many people working from home and online, it is an ideal time to make use of this medium. With nearly every social media platform supporting video posting and live-streaming, and these content forms performing well with audiences, it goes without saying that a well laid out video strategy can be successful. There are many video structures to choose from such as webinars, Q & A sessions, product demos, behind-the-scenes, and interviews with experts. With most cell phones having the capability to capture production quality video, it is becoming easier and easier for companies to create video and live-stream content.

Video is a great medium to use to stand out and create something that resonates with your audience. Studies show videos tend to capture and hold attention better and longer than written content. Another great factor that comes with video and ties into the rise in popularity of audio is it is also becoming easier to transfer video to audio-only content such as podcasts or just repurposed and shared as audio-only session.

A Great Time for Content

These recent events in our country are creating a need for imaginative and creative approaches to content marketing. These trends can be used with your cu
rrent content marketing strategies or as a part of a whole new content plan. Blogs, newsletters, and other traditional methods are still very effective tools for your content toolbox, but it is important to keep up with emerging trends that will amplify your efforts and bring your strategies success.

For help planning and creating content and content marketing strategies, contact us at pburns@arc3communications or call Patrick Burns at 678-907-2478. For more information visit www.arc3communications.com. We look forward to working with you to achieve your goals and develop successful content marketing strategies to help your trade association, business or non-profit grow.

Filed Under: Content Marketing Tagged With: Content, Content Marketing, COVID-19, SEO

Utilizing the Popularity of Podcasts for Your Content Strategy

January 8, 2020 By Patrick L. Burns Leave a Comment

Years ago, podcasts were a lesser known player in the content world, with only 9% of the U.S. population tuning in per month to listen to podcast episodes. Now, jump ahead to 2019, and there is an estimated 32% of the U.S. population, or 90 million people, over the age of 12 tuning in each month to their favorite podcasts (Content Marketing Institute). There are over 550,000 podcasts available today in nearly every genre from history to content marketing. Brands have also found a way to use podcasts as a part of their marketing strategies to own their industries marketing space.

Why Make a Podcast?

Audio is the next big thing. Just think of how many people now use voice search either with Alexa, Siri, or Google Voice. Experts are expecting audio to make a big splash in the marketing world in the coming years. Podcasts have already risen to the level of prominence and continue to grow.

There are many things to consider when deciding whether a podcast is right for your brand. A few key questions you should ask are:

  • Is there a need for a podcast for my industry?
  • Is there an audience for my podcast?
  • Do other brands in my industry have podcasts?
  • Do we have the time and resources to dedicate to a quality podcast?

Creating a podcast for your industry can help you stand out among your competitors. This form of content builds a relationship between your brand and your audience, which will consist of existing and potential customers. With your podcast, you want to focus on creating thought leadership content that relates to your industry and avoid allowing your podcast to simply become a sales pitch. No one wants to listen to a 15 to 20-minute advertisement, so you have to be creative and come up with content that revolves around your industry and provide useful, entertaining, and interesting content to your listeners. The ultimate goals of creating a podcast are to increase brand awareness, brand engagement, site traffic, thought leadership, and revenue generation.

Planning is Key

Podcasts are not as quick to create and publish as a blog post or an email newsletter. There is a good bit of planning that is involved when you are creating your podcast. Your first question should be what your podcast will be about. Your goal is to find subject matter that meets both yours and your audience’s needs. As stated before, if you use your podcast as a 20-minute sales pitch, no one is going to listen, but if you talk about random topics, no one will be directed to your brand. The secret is finding that meeting point, and that will take planning. For this reason, it is important you create scripts for each episode so you can see where an episode is going. Your host and guests don’t have to stick to the script word for word, but it will keep things on track. Keep in mind, most people are listening to podcasts while they are doing other things like driving, exercising, or working so make sure you have content that is easy to follow and not too technical or confusing.

Speaking of your host, or hosts, it is imperative that you find a host that is relatable, knowledgeable, a good speaker, and personable. You want someone your audience feels they could have a conversation with, someone they enjoy listening to. If someone is shy, soft spoken, or not very good at public speaking, they may not be right for the hosting position. It is good to have a permanent host for the entirety of the podcast. This way, your audience can build the relationship and will want to come back for each new episode.

Call to Action

We have made it clear that your podcast should not be an advertisement, but this does not mean you can’t guide people to your blog, website, or store. Include a call to action at the end of each episode, or during the episode if it relates to what you are talking about. For example, if your podcast relates to a blog that you have published with more information on a topic, you can let listeners know that they can visit your blog to learn more. You can ask people to go and sign up for your email newsletter to get information on new episodes right when they are released. You definitely want to promote your brand, just don’t let it be the focus of your show.

Good Things Take Time 

Just like with the production, your podcast will take time to work. Podcasts don’t shoot to the top of the charts overnight, especially if you are creating one for a specific industry that may not have a presence yet in this medium. This is why it is good to have an established content strategy prior to creating a podcast so you can use it to promote your new show. Newsletters, social media, and blog posts should all be used to point people towards your new podcast. If you have strong thought leadership content about your industry and you take time to create something that people will connect with, your audience will come. Podcasts are an excellent tool for your content strategy and, when done right, can really make a difference for your brand.

To learn more about content strategies visit www.arc3communications.com or contact us at pburns@arc3communications or call Patrick Burns at 678-907-2478.

Filed Under: Content Marketing Tagged With: Arc 3 Communications, Content, Content Marketing, content strategy, Digital Marketing, podcasts

How to Know if You Have a Strong Association Website

January 7, 2020 By Patrick L. Burns Leave a Comment

Trade associations, like everyone else, have made the move to the digital world. Recruitment, education, events, donations, and industry news are all now shared online through their websites and social media accounts. Many members register through the association’s website and rely on this website for the latest news and updates regarding the association and the industry itself. With this being the case, it is vital for your trade association’s success that your website be secure, up to date, mobile first, and user friendly.  Below we discuss the importance of each of these aspects, and what you can do to make sure your association’s website meets these criteria.

  1. Have a clean, up-to-date website

One of the first aspects that should be considered with your trade association’s website is if it is clean and representative of your association. Outdated websites look clunky and can be hard to navigate for users. If your site is not already on WordPress; we highly recommend making the switch over. Over 34% of the world’s websites are built using WordPress including major industries such as Disney, Sony, and The New York Times. WordPress is the best content management system on the market. It’s ease of use, functionality and affordability make it one of the best CMS systems in the world. A variety of themes, plug-ins, and design elements allow for your WordPress website to be created to your specifications. It is easy to make a site that is user friendly and simple to navigate. Websites built on WordPress look professional, clean, and go far in making sure your members have a positive user experience.

  1. Keep your website safe and secure

In the digital realm, security is of the utmost importance. Your members’ data as well as your reputation may be on the line if your website falls victim to hacking. There are many negative effects an attack on your website could cause. Identity theft, slow speed, having your account suspended, and a complete crash are a few of the big things that can happen; all of which can tarnish or even ruin your reputation. A lot of the time, for WordPress sites, these attacks take place when themes and plug-ins are not regularly updated. Updates are usually released to better the security of a theme or plug-in and leaving yours out of date leaves your website open to bad actors. An easy way to prevent this and stay updated is to have a maintenance plan, this is someone who regularly updates all of your plug-ins and themes, creates backups, and performs security scans. These plans are affordable; and save you time and money in the long run if something were to happen to your website.

  1. Having a Mobile-First Website

One of the most important aspects of your website is that it is mobile first. This simply means that it is optimized to be viewed on mobile devices without losing quality or functionality. Most people view websites now on their smartphones and mobile devices and your website needs to show up looking just as good as it does on a desktop. Not having a mobile first website will not only effect how your visitors see your website on their devices, but also how Google will rank your website. This, in turn, affects where your site falls on the search engine result page (SERP) which is the page you see when you search for your association or related industry key terms on Google. If you are unsure if your website is mobile friendly, simply attempt to look at it on your phone. Make sure to test all of the menus and features to make sure they work and load quickly.  You can also run a mobile test with Google here.

  1. Strong, Timely, Thoughtful Content

When you have a secure, mobile first website that looks amazing, you need to fill it with strong and engaging content that will bring visitors to your site and help drive your membership. Content can take a number of forms including blogs, videos, photos, podcasts, infographics, case studies, white pages, and reviews. It is suggested that you have thought-leadership content that relates to your association’s industry and will be of interest to your audience. Regularly releasing relevant content will not only keep people interested and visiting your site, it will also help your Google rankings. For associations, it is also good to continue to provide your members with good content, so they feel they are getting the value they deserve for their membership. It is even possible to make some content members only or paid content to add the additional value to members. A good content marketing strategy will keep your association’s website timely and relevant.

All of these aspects work together to make sure your association is well represented by your website and has a strong online presence. This helps your membership retention and recruitment, credibility, and overall value. Arc 3 Communications provides everything you need to build, operate, and maintain a professional association website. We also are able to create and put in motion a content marketing strategy that will work for your association including content calendars, content creation, and content program analysis. Our maintenance plans assure your website is safe and secure and all of your themes and plugins are updated. This also includes backups of your website and performance scans to make sure your website is running smoothly and quickly. For help optimizing your association’s website, contact us at pburns@arc3communications.com or call us at 678-348-6024.

For more information visit us at www.arc3communications.com.

 

Filed Under: Content Marketing Tagged With: Arc 3 Communications, Association, Digital and Public Affairs, Digital and Trade Associations, public affairs

How to Better Keep Track of the News Important to You

August 9, 2019 By Patrick L. Burns 1 Comment


For decades, people have used news monitoring to track issues that affect them, their business, their association, or their cause. In the past, this was done with a process called “clipping” which was scanning local and national newspapers for stories related to these categories and cutting them out to keep a tab on issues at hand.  This form of news scanning was an essential practice in nearly every aspect of life, from politics to business to advocacy. It allowed one to keep up with new developments in a campaign, on an issue, with a market, or with a competitor. In today’s online world, this process still exists; it has simply gone to the online world and covers a much larger scale. This can be overwhelming, and it can seem impossible to keep up to date with the 24/7 news cycle and nearly immediate news updates. There are many tools and strategies you can use to help make this process easier while increasing effectiveness.

Google Alerts

Google is a search engine that grants people quick access to information. It can be quite time consuming to search each term or phrase that relates to your issue and try to sift through countless stories and websites trying to find the most recent developments. This is where Google Alerts can be used to help save time and increase the efficiency of your news scanning.

Google Alerts is a free-to-use service in which you can add all of your key terms and phrases to a list and Google will send you email alerts whenever a news story or update is released that relates to that term or phrase. You can schedule a set time that all of your alerts come into your email. You can choose morning, afternoon, or evening or even multiple times throughout the day, if you have an issue that needs constant monitoring.

It is also good practice to add a Google Alert for your name. Doing this will allow you to be alerted anytime your name appears in a story or somewhere online. Also, if you own a business or brand, you should have an alert set up for these as well for the same reasons.

Feedly

Feedly is a news aggregator application for your web browser that allows you to bookmark and organize all of the websites you regularly check for updates. You can categorize these based on your needs so you can keep track of different sites for different topics. The feed allows you to scan RSS feeds, news and updates from your tracked sites by date and popularity all in one place. Having all of your news sources together saves you the time of having to go to each site separately looking for updates.

Feedly is a free-to-use platform which includes most of its features, but also has a paid pro option that will allow you to incorporate your Google Alerts into your Feedly feed as well as give you access to unlimited feeds, sources, and premium customer service.

Following Social Media

Much important news is shared these days through social media. A good practice to have is to make sure you follow your news sources on social media platforms such as Twitter and activate notifications for any that you need to track closely. This way, when something new is posted or updated you can be in the loop. Sometimes news and updates will be posted to social media before they are released on news sites; this way, you can keep on top of important issues that affect you and your business or association.

Following specific hashtags is also a great way to keep up on trending news related to your cause or industry. You should do research and find if there are any highly-used hashtags that fit to your needs and follow them as they tend to lead you to updates and news quickly as well. Though social media can get quite noisy at times, it is still a great source of updates for news, causes, and events if you can develop a system for aggregating the news important to you through notifications and hashtags.

Stay in the Loop

There are many options for staying on top of news related to your specific needs. In today’s world of quick, shortened news cycles and instant 24/7 news updates, it can seem impossible to keep up with everything at once, but these tools help make it easier and less stressful. Of course, there is nothing wrong with reading the local newspapers or doing Google searches for news updates. These suggestions are simple tools that will make monitoring news much more productive while giving a broad scope of resources all at once in an organized way. Keeping on top of things is essential for many businesses, causes, and just day to day life, and with these tools, you’re all set.

Need More Help?

For more information, visit us at www.arc3communications.com or contact Patrick Burns at pburns@arc3communications.com. We look forward to working with you to acheive all of your content, digital, and advocacy goals.

Filed Under: Business Advocacy, Campaigns and Elections, Content Marketing, News, Public Affairs, Strategic Communications Planning

10 Great Tips for a Successful Email Newsletter

June 7, 2019 By Patrick L. Burns Leave a Comment

When it comes to crafting a successful email newsletter, there are many things to consider. At times, these considerations can be overwhelming, resulting in inconsistency in newsletter delivery and quality. Here are 10 tips to keep in mind that can help make for a successful email newsletter every time.

  1. Choosing your Email Template

The first step in creating an eye-catching, accessible, and successful newsletter is choosing an appropriate and most importantly, mobile friendly, newsletter template. You may be surprised to know that 51% of recipients unsubscribe from email newsletters that aren’t visually appealing (optinmonster.com). This means you can lose over half of your audience by having an unappealing template. Companies like Mailchimp allow you to easily create simple and effective email templates or choose from pre-made designs that are already optimized for mobile devices. Make sure to keep your audience and purpose in mind when creating or choosing your template; gear your design towards what will perform best with them.

  1. Create Engaging and Strong Content

After you have chosen your template design, you will need quality content to fill your newsletter for your readers. This content can be organized by predetermined newsletter subjects, such as having each newsletter cover a specific topic or content area, or just have each newsletter contain specific content types as press releases, event recaps, and thought leadership articles. You will want to develop organizational strategies and decide what works best for your purposes, but always make sure you have top-quality content. If readers aren’t interested, they will not engage and even worse may unsubscribe to future newsletters.

  1. Grow your Mailing List

If you are considering a newsletter, chances are you have a mailing list ready to send to. Whether you have a list already or plan on building one from scratch, you should always be willing to grow it further by gaining new subscribers. This can be done by implementing a newsletter sign-up form on your website. This can be a pop-up that greets visitors to your website or a form implanted on your homepage somewhere visible and easily accessible. Again, this form should be mobile friendly. You can also link people to your newsletter subscription through social media or physical email sign-up forms.

  1. Segmenting your Mailing List

Having an extensive mailing list could also mean you have readers that are interested in different policy issues, products and services, or information. You can design multiple newsletters that are geared towards these differing interests and can be sent to the subscribers who want to see it most. There are many tools to track reader patterns and activities (buying trends, demographics, etc.) so you can make sure the content these audiences are receiving is tailored to their interests and increases the chance they will want to remain engaged with your newsletters.

  1. Eye-catching Subject Lines

When potential readers are going through their emails, they are usually scanning subject lines to determine which emails to open and read. If your subject line lacks creativity and relevancy, it is likely to be skimmed over without a second glance. It is suggested that subject lines be no more than five words and use catchy and energetic words. Taking time to run your subject lines through programs such as CoSchedule’s Email Subject Line Tester can help gauge how your subject line will do with your audience. Take time with your subject line, it will help drive open and click-through-rates!

  1. Mobile Friendly is Key

It may sound like a broken record, but in today’s mobile-driven world, it is of utmost importance that all of your newsletter content is geared toward mobile devices. More than 75 percent of people check email on their smartphones and mobile devices. If your newsletter is not optimized for mobile viewing, many of your readers won’t bother with it and could become frustrated and unsubscribe. Luckily, most templates offered on email newsletter platforms are mobile-friendly, but it is always a good idea to double check.

  1. Not Just Promotion, but Engagement

Your email newsletter should be more than self-promotion and advertising, it needs to help form a relationship with your audience. This is where the strong content comes into play in providing helpful and thoughtful information that communicates with the reader. One trick to building a strong bond with your readers is to send newsletters frequently as opposed to every once in a while. Weekly or monthly newsletters, as opposed to quarterly or bi-annual newsletters, help remind your audience why they subscribed and that you are interested in keeping the relationship going.

  1. Social Media Integration

If you have social media that you use to share relevant content or organization updates, integrate those platforms into your newsletter. Having links to your various social media accounts will help you gain followers there as well. Also, make sure to have your contact information and a link to your homepage for readers who may have questions or want to get in contact with you right away. This also adds to the relationship building by allowing your readers to keep track of the content and announcements you may release between newsletters.

  1. Create a Catchy Call to Action

Whereas your email newsletter shouldn’t just be self-promoting advertising, you do want your readers to take action of some sort. Whether it be going to your website, following you on social, taking part in a trial, becoming a paying member, or partaking in a survey you will want to have a call to action (CTA). Also, this CTA needs to be eye-catching and easy to engage with so readers will take the necessary steps. This usually takes the form of a button or link towards the end of your newsletter that stands out. If you have engaging content and have formed that relationship, readers are more likely to take action.

  1. Always Perform Test Runs

When your newsletter is looking finished and ready to go, there is one last thing you need to do before sending it out to your subscriber list; send a test. This will help you make sure there are no broken links, optimization issues, or any other problems. This will also allow you to see it from the reader’s perspective. You could easily do this by having a list of people on your team to send a test email to. It is usually better to send a test to more people than just yourself, this way, you get multiple sets of eyes to catch anything that you may overlook. Sending a test also includes sending your newsletter to specific subscribers to test things like send times, subject lines, and content success so you can see what works and what may need changing. In reviewing the test, don’t forget to review the email newsletter on your mobile device.

 

For more information on email newsletters and to find out how we can help you with your marketing campaigns, visit us at www.arc3communications.comor contact Patrick Burns at pburns@arc3communications.com. We look forward to working with you and building successful email marketing strategies together.

Filed Under: Content Marketing Tagged With: Arc 3 Communications, Content Marketing, Email Marketing and Trade Associations, Email Newsletter, Email Tools, marketing, media relations

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