Arc 3 Communications

How to Run a Lucrative Email Marketing Campaign

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What is the difference between an email newsletter and an email marketing campaign? This is a good question and one that a lot of companies and organizations may have when designing their marketing strategies. This article will help distinguish between these two tools as well as help you create and implement an email marketing campaign that is successful.

E-Newsletter vs. Email Marketing Campaign

First things first, let’s take a look at the difference between an E-newsletter and an email marketing campaign.

An e-newsletter is a regularly occurring email that contains strong informational content that relates to your readers and their lifestyle or interests. Newsletters are not advertisements and do not push products or services. Instead, these emails develop and build relationships with your audience by relating to them on a personal level. This content will be related to your business or market and drives website traffic which can lead to conversions.

An email marketing campaign consists of many different types of emails used together in a strategy to persuade the recipient to take an action such as making a donation or purchasing a service or product. An e-newsletter is considered a part of an email marketing campaign, in addition to other email types such as welcome emails, promotional emails, retention emails, and nurture emails. We will discuss these different email types further, but for now, just think of an e-newsletter as one tool in an email marketing campaign.

Now that you know the difference between e-newsletters and email marketing campaigns, we can discuss how to develop and implement a successful email marketing campaign.

Running a Successful Email Marketing Campaign

Email is still one of the largest communication tools used today, with 90 percent of adults and 74 percent of teenagers using email regularly according to the company OptinMonster. This makes email one of the most efficient ways to reach your customer base. Here are the steps you can take to create a lucrative email marketing campaign. 

  1. Set Your Goals

Before beginning to design your emails, it is important to set goals you want to achieve with your campaign. These goals will vary depending on your business but some of the common goals are:

  • Welcoming new subscribers to your campaign which involves informing them about who you are and what you do. This begins the relationship building process.
  • Strengthening existing relationships with current subscribers by providing them with useful information and incentives.
  • Touching base with inactive or less active subscribers to try to get them to reengage with your business or organization.
  • Encourage engagement with strong content and calls to action to drive conversions.
  • Target your subscribers by segmenting them based on data you collect to deliver relevant content to the right people.

Keep in mind your conversion goals when developing your email marketing campaign goals so one can help the other.

  1. Create Strong Opt-ins

Opt-ins are how you will initially get and grow your audience. These are forms strategically located on your website where visitors can sign up to receive your emails. It is important that these are eye-catching, well designed and prominent without being annoying or overpowering. Having a pop-up when people navigate to your site, a visible form that stands out on your homepage, or an exit pop-up when people are leaving your site are good ways to catch the attention and drive your call to action(CTA) for subscribers.

  1. Use Different Email Types

As we discussed earlier, there are different types of emails that can be used as a part of your campaign. These email types will work together to help you reach the goals you have set.

  • Promotional Emails are offers and sale information that promote your business and can include coupons or special events.
  • Transaction Emails include welcome messages and confirmations for sign-ups, orders/purchases or information changes.
  • Relational Emails are where your E-newsletter come into play. These emails deliver relationship building content and appreciation to your subscribers (free gifts, thank you notes, etc.).
  • Follow-up Emails are emails that can be scheduled to follow promotions or newsletters to keep your subscribers active.

  1. Crafting Your Email Designs

 Content and design are very important aspects of a good email marketing campaign. Without strong content, catchy subject lines, and professional, clean design; your emails will be overlooked, go unread, or you could even lose subscribers. Strategies such as personalization, valuable information, polls and surveys, and incentives can be used to help drive open and click-through rates. It is also very important to include a call to action in your emails that encourages your readers to take an action like making a purchase, partaking in an event, or becoming a paying member. These are best when short, clear, and to the point and will work for you if your content and design are strong and relevant.

  1. Use Tools, Tech, and Software

There are many programs and services available to help create email templates, automate email scheduling delivery, track success and goal completions, and help to segment your audience. Services like Mailchimp provide all of these aspects in one place and can help you make sure your campaign runs smoothly. Tools like these are necessary to keep track of where you stand with your goal completions. This can also allow you to test new ideas and gauge the success rate of these ideas, giving you much control over your own success.

  1. Test Runs and Tracking

Anytime you are sending a mass email it is always smart to do a test run. This can involve sending your email to people designated as test readers, such as an inside marketing team; to check for errors, broken links, and to see what your audience will see. You can also do test runs with your audience to test things such as send times, calls to action, and subject lines. You will always want to track email activity with your subscribers so you can see what works and what doesn’t. This way you can keep doing things that are working with your subscribers and change and test things that might work better. This will be key to helping you reach your set goals and drive conversion goals as well.

For more information or help with your email marketing campaign visit us at www.arc3communications.com or contact Patrick Burns at pburns@arc3communications.com. We look forward to working with you to achieve your goals and develop successful e-mail marketing strategies to help you grow.

 

Welcome New Account Executive Paul McNally!

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Arc 3 Communications welcomes Paul McNally as Account Executive. McNally is a recent graduate of Kennesaw State University with a bachelor’s degree in Communication & Media Studies. With a strong passion and skill for writing, research, content creation, marketing and media, he is the perfect addition to Arc 3 Communications.

During his career, McNally has worked on many impressive projects. His proudest work was teaming up with the non-profit Sober Living America in creating a media kit and campus event at Kennesaw State University which raised awareness of addiction among young adults and students. He wrote multiple articles that were published in the 2018 edition of KSU’s communication magazine, Pipeline including alumni stories; coverage of the dedication ceremony of the new radio lab named for the late Rhubarb Jones, a beloved Atlanta country music radio host; and a story on a new study abroad program in Milan, Italy. Prior to attending Kennesaw State University, Paul attended the Art Institute of Atlanta where he studied graphic design and animation. While a senior at KSU, he interned for an entire year at Arc 3 Communications with company president Patrick L. Burns. 

In his free time, he likes to read, write, draw, and spend time with his wife, Cobb County school teacher Trish McNally and their lovely black Labrador, Malcolm. Together the couple loves traveling, hiking, and enjoying nature. They just recently returned from traveling abroad with the Workaway program, a service program that allows people to work a variety of jobs in return for food and board, in which they volunteered all around Europe. During their three-and-a-half-month trip they worked on farms in Sweden, art festivals and foster animal care in Wales, a tango event in Germany, gardening in London, as well as visiting Amsterdam and Denmark.

“I am really excited to work with Arc 3 Communications to bring clients quality content and account service,” McNally said, “It is an innovative company doing amazing work with the top associations and companies from across the country right in the heart of downtown Marietta.”

Website Development Case Study: Georgia Secretary of State

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Georgia Secretary of StateProject Goals

For several years, the Georgia Secretary of State  conducted the Peanut Poll, a straw poll held every year at the Georgia National Fair in Perry. Each year, the straw poll focused on participant’s choices for federal elected office such as President and U.S. Senate. One of the most successful straw polls in the country, the poll was a part of the Georgia Secretary of State’s mission to raise awareness about elections and encourage voter registration.

However, in 2017 with no major election pending, the Secretary of State’s office sought to re-brand the Peanut Poll to be a contest to have Georgians pick the best high school football team in the state. In addition to a re-branding to reflect the change in direction of the poll, the Secretary of State sought to develop a new website and online polling system that would allow Georgians to vote for one of the 460 high school football teams online and on tablets at the Georgia Grown booth at the fair.  After voting, participants would be directed to the Secretary of State’s online voter registration page to check their registration status and register to vote if they had not already. The new “Gridiron Showdown” Peanut Poll sought to engage high school students who were now eligible to register to vote, but had not yet done so.

Our Solution

With the Georgia National Fair coming up quickly, the Arc 3 Communications team worked expeditiously with the Secretary of State’s Outreach Staff to create a new and unique brand for the Gridiron Showdown Peanut Poll. A new mobile first website was developed that incorporated a polling system that allowed for visitors to quickly vote for one of Georgia’s 460 high school football teams. Upon voting, Georgians were directed to the Secretary of State’s online voter registration page. At the Georgia National Fair’s Georgia Grown Booth visitors were presented with i-pads upon which they could visit the website and vote for their favorite team while voters from across the state also submitted their ballots on the website. The website polling system calculated and displayed the results in real-time as they happened. Each day at 5 p.m, a special guest would announce the results at the Georgia Grown Booth at the Fair. Voting results announced on the website were easily able to be shared on social networks.

Results

The new Peanut Poll brand incorporating a football referee raised awareness about the new nature of the poll and athletic directors from across the Georgia High School Association were excited about the poll and encouraged students, athletes and parents to participate. The Georgia National Fair also publicized the straw poll and the opportunity to vote at the Georgia Grown booth.

By the time of kickoff and voting began, media outlets around the state had already started talking about the Gridiron Showdown Peanut Poll and social media was buzzing. After ten days, over hundreds of thousands of votes had been cast making the Peanut Poll one of the most successful straw polls and voter registration efforts in the country. The Peanut Poll was embraced not only by high school communities in and around the Georgia National Fair in middle Georgia, but by 460 school communities from across the entire state. Participants from all walks of life participated in the Peanut Poll, including some celebrity voters such as U.S. Secretary of Agriculture Sonny Perdue who visited the Georgia Grown Booth and cast his vote for his favorite team. Special guests who announced the daily results included Georgia Agriculture Commissioner Gary Black who also cast the first vote at the fair online.

In the end, the new Peanut Poll was a success in its ultimate goal of encouraging folks to register to vote. The Georgia Secretary of State’s online voter registration page saw not only a surge in visitors, but also an increase in voter registrations. Because of the 2017 Gridiron Showdown Peanut Poll, new voters will cast their ballots in the 2018 Elections for the first time. These new voters will cast their ballots for something more important than their favorite football team; they will have the opportunity to vote for who will serve them in public office at the local, state and federal levels.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Social Media Parenting Guide for How to Set a Good Example for Your Kids

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Children model the behavior of their parents and this includes in the digital communities of Instagram, Facebook, Twitter and Snapchat. When parents share posts about their lives, and then monitor these posts for likes and followers, children take note. While parents would never want to post anything that would be a negative influence on their children, there is little guidance to help them navigate parenting in the digital age. Below is a social media parenting guide for how to set a good example for your kids on social media.

Want more info? Check out our in-depth social media tips for parents here and our easy social media parenting guide for discussing social media usage with your kids here.

Social Media Parenting Guide

How to Avoid an Email Phishing Attack to Your Campaign

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Tips for Avoiding Email Phishing Attack

7 Ways to Keep Your Campaign Safe from an Email Phishing Attack

Cyber security is an issue of critical importance to political campaigns at all levels in the wake of the hackings of the 2016 election. Both the Republican and Democratic parties have faced challenges and are making significant investments to help prevent hacking in the 2018 election cycle. Some of the most significant recent cyber security failures in politics were a result of an email phishing attack. These include the hacking of the Hilary Clinton Campaign’s Chief of Staff John Podesta’s emails during the 2016 election and the hacking of the Marcon campaign before the French Presidential Election.

While we’ve written about the importance of political campaigns securing their websites and provided tips for how to keep social media accounts safe, we think it important to provide tips on how to avoid an email phishing attack to your campaign.

What is phishing? Phishing involves the use of fraudulent emails and copy-cat websites to trick you into revealing valuable personal and organizational information — such as account numbers for banking, credit card and donation platform accounts and the key login IDs and passwords you use when accessing these accounts. When hackers go on phishing expeditions, they lure their targets into a false sense of security by hijacking the familiar, trusted logos of established, legitimate companies such as Google, Facebook and Apple. A typical phishing scam starts with a fraudster sending out millions of emails that appear to come from a high-profile company in the hopes of getting folks to inadvertently click.  In some cases they are specifically targeting your campaign. Phishing is one of the most popular methods of attack for cyber criminals. There has been a tenfold increase in phishing campaigns over the past decade reported to the Anti-Phishing Working Group (APWG).

Here are some tips for how to avoid email phishing attacks:

Learn Common Traits of Phishing Emails: There are some common content traits to phishing emails that can help you in recognizing them. Many are poorly written and contain spelling errors. Phishing emails often use spammy words such as “free’, ‘profits’, ‘no fees’ to promote offers. Many contain urgent in the subject line and  threaten the loss of an existing account. These emails often have no personalization field for the recipient and contain no email signature for the sender. Finally, phishing emails often contain fake logos and poor structure. Be weary of logos of poor quality or an email message whose header and footer content looks different from the usual content you receive from a company.

Pick Up the Phone to Verify:  If you receive a request for personal or financial information over email do not respond. Pick up the phone and call the company yourself using a number in your rolodex, not the one the email provides. Hackers use pressure tactics and prey on people’s fears by noting the urgency of the matter. If you have reason to believe that a company needs personal information about you right away, pick up the phone and confirm it. As a general rule, you should never share personal or financially sensitive information over the internet.

Do Not Click : Do not click on the link provided in an email provided by a company requesting personal or financial information. Type the URL into your web browser yourself or use a bookmark you previously created. Hackers can mask the true destination of a URL, even though a URL may look real in an email.

Verify a Site’s Security: Before ever submitting any personal or financial information to a website make sure the site’s URL begins with “https” and there is a closed lock icon near the address bar. Check for the site’s security certificate as well. If you get a message stating a certain website may contain malicious files, do not open the website. Never download files from suspicious emails or websites. Even search engines may show certain links which may lead users to a phishing webpage which offers low cost products. If the user makes purchases at such a website, the credit card details will be accessed by cyber criminals. Be wary of pop-ups. Pop-up windows often masquerade as legitimate components of a website. All too often, though, they are phishing attempts.

Keep Your Browser Up to Date: Security patches are released for popular browsers in response to security loopholes that phishers and other hackers discover. When an update for your browser is available, download and install it.

Keep Anti-virus Software Updated: Use antivirus software and be sure to keep your software up to date and enable spam filters. Antivirus software guards against known technology workarounds and loopholes. Anti-spyware and firewall settings should be used to prevent phishing attacks and users should update the programs regularly as these updates are made to counter new scams. Firewall protection stops access to malicious files by blocking the attacks. Antivirus software scans every file which comes through the internet to your computer and prevents damage to your system.

Periodically Check Your Accounts: Be sure that you are reviewing campaign banking, credit card and donation platform accounts daily to check for irregularities in your online transactions.

Need more help?

Contact us here or via Facebook Messenger. Or sign up for our newsletter to get the latest tips here.

 

Content Marketing and Social Media Training for Georgia Movers Association

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Content Marketing and Social Media Training Georgia Movers AssociationArc 3 Communications recently conducted a content marketing and social media training program for the Georgia Movers Association as a part of their annual conference. The program was attended by hundreds of moving company executives from across the state of Georgia. The annual conference was held at the Idle Hour Country Club in Macon.

Arc 3 Founder Patrick Burns provided insights on what is content marketing and why it is important for a moving company’s marketing efforts. Participants were provided insights into how to incorporate a content marketing process inside their business and the fundamental elements for developing and implementing a content marketing program.

The Arc 3 Communications team also provided insights regarding the major platforms in digital marketing today – Facebook and Google. Session included strategies on how moving companies can utilize Facebook advertising to market their  business using tools like the Power Editor for targeting and Facebook Pixel for re-targeting. Tips for sharing timely and informative posts and how to leverage Facebook’s live video feature were also provided.

Session attendees were also provided tips for “Keeping Google Happy”. Practical and helpful website tips in the areas of security, page speed, local SEO, caching, optimizing images, accelerated mobile pages (AMP), and inbound links were shared. Finally, insights into Instagram Stories and Snapchat and trends that may lie ahead in marketing were presented.

The training session on content marketing and social media stimulated conversation among the moving company executive attendees on the types of content and marketing tactics members were using to help them to achieve their business goals.

Arc 3’s  content marketing and social media training seminars are customized for trade associations and have been very valuable to their members. Content marketing and social media are changing everyday with new platform updates, tools, shifting audiences and techniques. Through our research, lab work and networking we keep up with the latest trends in content marketing and social media.

Want to talk about a customized content marketing and social media training program for your association? Contact us here or via Facebook Messenger. Or sign up for our newsletter to get the latest tips here. 

Happy Anniversary Arc 3 Communications!

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Happy Anniversary Arc 3 Communications Arc 3 Communications Celebrates Its Sixth Year in Business!

Happy Anniversary Arc 3 Communications! As we celebrate the 6th year of our agency, I wanted to stop and reflect on those things that I’m grateful for as its founder. My entrepreneurial journey has been an amazing ride of ups and downs, but I have so many things to be grateful for. Here are some of those things that I’m most thankful for:

1. I am grateful for our clients in the public affairs space that have entrusted us over the years to help with their content, digital and analytics needs. We have worked with clients ranging from government agencies to trade associations to political campaigns at the local, state and national levels. We have developed new websites, social media campaigns and all types of amazing content to help them accomplish their legislative, policy, electoral and civic engagement goals.

2.  I am grateful for the talented team of designers, developers, social media, technical and public affairs experts at Arc 3. I am also thankful for our interns that breathe life into our agency with their new ideas and energy. Our current interns from Kennesaw State University, Paul McNally and Kirbe Bostick are doing an awesome job for us.

3.  I am grateful to our trusted partners in helping us to carry out our mission. These knowledgeable experts in accounting, law, finance, human resources and technology are invaluable.

4. I am grateful to the great team at Ignite HQ who provide us with an affordable and innovative office space to work in that is filled with other startups. The shared learning from other entrepreneurs has been immeasurable. I’m especially grateful that its located off of historic Marietta Square and close to home.

5. I am grateful to the many innovators in digital, social media and technology that have transformed media and marketing to a world driven by content and sharing. This includes not only the creators of well-known platforms such as WordPress, Facebook, Twitter, YouTube and LinkedIn; but the countless other innovators who developed lesser known platforms that have helped to create a competitive marketplace that produces amazing channels for communication and sharing. Most noteworthy of late are those who have made website hosting extraordinarily better such as Flywheel.

6. I am grateful to our agency competitors, who by their efforts in the marketplace, push us to do better and strive to be our best.

7. I am grateful for the digital, social media, creative and tech start-up community of Atlanta in which we are constantly learning new tools and tactics through shared knowledge and learning. I am most grateful to the WordPress community.

8. As Founder of an agency focused on the civic space, I am grateful for the many long-standing institutions in government, politics and civic life and the people and ideas that sustain them. While its been under siege by a time of technological transformation, the great civic life of our country depends upon engaged citizens, media, candidates, elected officials, association executives and government public servants at all levels.

9. I am grateful for mentors, friends and colleagues throughout my career in government, politics, academia and the agency world who have offered sound advice and encouragement. Many have also referred business our way and I’m thankful.

10. I am most grateful to my family for their constant love, patience, prayers and support throughout my entrepreneurial journey. My wife Mary and our four children have shared this experience with me every step of the way. Mary has been a sounding board, critic, and cheerleader. Her kindness, patience and love has been the rock upon which my successful agency has been built.

Most of all, I am grateful to God for these last six years and the opportunity to embark on my entrepreneurial journey. Without his love and my faith in him, nothing is possible.

A How to Guide for Parenting and Social Media

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As children seek to emulate their parents and acquire smart phones and join social media networks such as Instagram, Facebook, Twitter and Snapchat, what can parents do to make sure their children are safe, secure and using social media responsibly? Below is an easy social media parenting guide with a few tips and parameters for discussing the issue of social media usage with your kids. Want more info? Check out our in-depth social media tips for parents here. 
Social Media Parenting Guide

Meet Social Media Marketing Intern Kirbe Bostick

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Social Media Marketing Intern Kirbe Bostick

Arc 3 Communications Social Media Marketing Intern Kirbe Bostick is a third year student at Kennesaw State University majoring in communications with a focus in media and entertainment studies. Her interests include comedy, anthropology, digital marketing and all things social media. In the future, she hopes to be a creative director for a marketing firm or a magazine.

Kirbe developed an interest in marketing and communications well before college. During her time at Marietta High School she began a grassroots breast cancer awareness fundraising effort. The project entitled “Pink-y Promise” was created to honor her mother, who had previously fought with breast cancer. Kirbe created and sold several rounds of t-shirts to the local Marietta community. The campaign was spread by word of mouth and social media outreach. The entire campaign was able to raise $5,000, that was then donated to the American Cancer Society. The “Pink-y Promise” project was pivotal in Kirbe’s life, as it introduced her to the world of marketing and communications and the importance of an effective message.

In her spare time, Kirbe enjoys volunteering. “As a college student, I have a variety of volunteer experiences that have contributed to making me a motivated and passionate public servant,” says Bostick. She currently serves as a volunteer with the Marietta Square Art Walk that promotes local artists in the city and is an office volunteer with Bristol Hospice, which provides palliative care in the Vinings area. She also serves as a mentor to Kennesaw State University freshman and transfer students as a part of the university’s Odyssey Peer Mentoring Program.

Kirbe’s interest in the arts also finds her attending as many music concerts and comedy shows as her schedule allows! She’s been lucky to see some of her favorite acts this year such as Hannibal Buress, Hasan Minhaj, Chance the Rapper, and The 1975.

Her diversity in music is reflective of her own ambitions and experiences in marketing. Her goal is to gain as much marketing experience as possible. “I am grateful for the internship opportunity at Arc 3 where I can work on a diverse range of projects and gain comprehensive experience in social media marketing,” Bostick said.

Welcome aboard Social Media Marketing Intern Kirbe Bostick! Look for Kirbe’s upcoming posts regarding social media marketing on our blog.

 

 

 

 

 

 

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