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Content Trends to Consider During COVID-19

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We, as a country, are facing very challenging times during the COVID-19 pandemic. This event is changing the way many people live and conduct their businesses. With everything going on, it may be an opportunity to take a look at your content marketing strategy, and maybe think about incorporating some of the new trends that are emerging. This way, when things begin to regain normalcy, you will be ready to hit the ground running with strong content and a successful strategy you can put into action. Below are some of the new trends in content marketing that you should be aware of and take into consideration when looking at your strategies.

Print is Making a Comeback

For years we heard about the death of print, but research is now showing the reemergence of print as a popular form of content marketing. Believe it or not, much like retro clothing trends, print is becoming popular again simply because it is NOT being done. It has become a way to creatively connect with your audience on a different level. Letting people take a break from screens and devices to look at a tangible piece of marketing really has a profound effect.

With so much noise and competition, not just with your competitors, but with all other content online, grabbing and holding your audience’s attention can be difficult. With print, people usually view one item at a time and something about print is more personal, as it can be sent directly to your audience. This doesn’t mean to abandon digital marketing efforts, but to consider mixing traditional with digital marketing to expand your efforts and stand out from your competition.

The New World of Audio

During COVID-19, people are home and more apt to use their at-home audio devices to find audio content. Smart speakers such as Alexa and Google Home are making it easy and convenient for people to voice search information, listen to podcasts, find products and services, and even order those products and services. This makes audio a content type you want to keep at the front of your mind. From creating a podcast to advertising to making sure your website is optimized to show up with voice search, there are many ways to use the audio format to further your brand.

It is estimated that 55% of adults will have a smart speaker by 2022 and 43% of companies already invest in technology to enable voice marketing (Content Marketing Institute). With many different ways to make use of audio marketing, it is good to analyze your goals, audience, and what works best for your business.

SEO and Keywords are Still Important

With the new COVID 19 environment and new tactics to consider, don’t neglect your SEO and keyword strategies. You should still prioritize time and resources for your organic search tactics. Tactics like backlinking, quality content, and keyword research will still play an important role in your success. One thing to consider related to SEO and Keywords are the ever-evolving algorithms of Google Search Engine. More and more, Google is trying to keep the user in the “Googleverse” which means allowing people to find answers to their questions right on the search results page. Elements such as snippets, Google My Business, people also ask, and Google Shopping are all meant to allow a user to find what they are looking for without clicking through to a website.

This has an effect on click-through-rates and the amount of traffic coming to your website even if you have quality content. The trick is answering the burning questions in your industry within your content so you can win as many snippets related to your industry as possible. Snippets are the answer boxes that sometimes appear when you search a question such as “what is” or “how to.” Having your content appear in these snippets will increase the chance a user will visit your website for more reliable information.

Keyword research and making sure you are utilizing your industry keywords on your website and in your content will go a long way in winning you snippets and “people also ask” spots. While these attempts by Google to keep users on the Google platform are affecting click-through rates, you can still use keyword and SEO to your advantage to win positions and therefore have your website and company stand out among the competition.

Video and Live-Stream 

It is no surprise that video and live-stream content is very popular. With many people working from home and online, it is an ideal time to make use of this medium. With nearly every social media platform supporting video posting and live-streaming, and these content forms performing well with audiences, it goes without saying that a well laid out video strategy can be successful. There are many video structures to choose from such as webinars, Q & A sessions, product demos, behind-the-scenes, and interviews with experts. With most cell phones having the capability to capture production quality video, it is becoming easier and easier for companies to create video and live-stream content.

Video is a great medium to use to stand out and create something that resonates with your audience. Studies show videos tend to capture and hold attention better and longer than written content. Another great factor that comes with video and ties into the rise in popularity of audio is it is also becoming easier to transfer video to audio-only content such as podcasts or just repurposed and shared as audio-only session.

A Great Time for Content

These recent events in our country are creating a need for imaginative and creative approaches to content marketing. These trends can be used with your cu
rrent content marketing strategies or as a part of a whole new content plan. Blogs, newsletters, and other traditional methods are still very effective tools for your content toolbox, but it is important to keep up with emerging trends that will amplify your efforts and bring your strategies success.

For help planning and creating content and content marketing strategies, contact us at pburns@arc3communications or call Patrick Burns at 678-907-2478. For more information visit www.arc3communications.com. We look forward to working with you to achieve your goals and develop successful content marketing strategies to help your trade association, business or non-profit grow.

Content Marketing Internship – Summer 2020

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Content Marketing Internship Summer 2020 Arc 3 Communications, an Atlanta area-based agency specializing in content, digital and advocacy is seeking applicants for a content marketing internship for the summer of 2020.

Arc 3 is looking for an intern that would like to further their experience in content marketing as a part of our team serving our national clients.  Desired skills include knowledge of content creation, social media management tools, WordPress and email marketing platforms; as well as strong writing skills. Knowledge of design tools such as Photoshop, Sketch and Canva is a plus. The Content Marketing Internship would be full time; virtually or at our office located off of beautiful Marietta Square. 

Applicant should a be self starter and must be a current college undergraduate or graduate student. Academic credit can be arranged for internship.

We are an innovative agency with a bold vision. If you are looking to gain professional experience in content marketing, please contact our Founder, Patrick Burns at pburns@arc3communications.com 

Utilizing the Popularity of Podcasts for Your Content Strategy

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Chances are you or someone you know listens to or has listened to a podcast in the last month.

Years ago, podcasts were a lesser known player in the content world, with only 9% of the U.S. population tuning in per month to listen to podcast episodes. Now, jump ahead to 2019, and there is an estimated 32% of the U.S. population, or 90 million people, over the age of 12 tuning in each month to their favorite podcasts (Content Marketing Institute). There are over 550,000 podcasts available today in nearly every genre from history to content marketing. Brands have also found a way to use podcasts as a part of their marketing strategies to own their industries marketing space.

Why Make a Podcast?

Audio is the next big thing. Just think of how many people now use voice search either with Alexa, Siri, or Google Voice. Experts are expecting audio to make a big splash in the marketing world in the coming years. Podcasts have already risen to the level of prominence and continue to grow.

There are many things to consider when deciding whether a podcast is right for your brand. A few key questions you should ask are:

  • Is there a need for a podcast for my industry?
  • Is there an audience for my podcast?
  • Do other brands in my industry have podcasts?
  • Do we have the time and resources to dedicate to a quality podcast?

Creating a podcast for your industry can help you stand out among your competitors. This form of content builds a relationship between your brand and your audience, which will consist of existing and potential customers. With your podcast, you want to focus on creating thought leadership content that relates to your industry and avoid allowing your podcast to simply become a sales pitch. No one wants to listen to a 15 to 20-minute advertisement, so you have to be creative and come up with content that revolves around your industry and provide useful, entertaining, and interesting content to your listeners. The ultimate goals of creating a podcast are to increase brand awareness, brand engagement, site traffic, thought leadership, and revenue generation.

Planning is Key

Podcasts are not as quick to create and publish as a blog post or an email newsletter. There is a good bit of planning that is involved when you are creating your podcast. Your first question should be what your podcast will be about. Your goal is to find subject matter that meets both yours and your audience’s needs. As stated before, if you use your podcast as a 20-minute sales pitch, no one is going to listen, but if you talk about random topics, no one will be directed to your brand. The secret is finding that meeting point, and that will take planning. For this reason, it is important you create scripts for each episode so you can see where an episode is going. Your host and guests don’t have to stick to the script word for word, but it will keep things on track. Keep in mind, most people are listening to podcasts while they are doing other things like driving, exercising, or working so make sure you have content that is easy to follow and not too technical or confusing.

Speaking of your host, or hosts, it is imperative that you find a host that is relatable, knowledgeable, a good speaker, and personable. You want someone your audience feels they could have a conversation with, someone they enjoy listening to. If someone is shy, soft spoken, or not very good at public speaking, they may not be right for the hosting position. It is good to have a permanent host for the entirety of the podcast. This way, your audience can build the relationship and will want to come back for each new episode.

Call to Action

We have made it clear that your podcast should not be an advertisement, but this does not mean you can’t guide people to your blog, website, or store. Include a call to action at the end of each episode, or during the episode if it relates to what you are talking about. For example, if your podcast relates to a blog that you have published with more information on a topic, you can let listeners know that they can visit your blog to learn more. You can ask people to go and sign up for your email newsletter to get information on new episodes right when they are released. You definitely want to promote your brand, just don’t let it be the focus of your show.

Good Things Take Time 

Just like with the production, your podcast will take time to work. Podcasts don’t shoot to the top of the charts overnight, especially if you are creating one for a specific industry that may not have a presence yet in this medium. This is why it is good to have an established content strategy prior to creating a podcast so you can use it to promote your new show. Newsletters, social media, and blog posts should all be used to point people towards your new podcast. If you have strong thought leadership content about your industry and you take time to create something that people will connect with, your audience will come. Podcasts are an excellent tool for your content strategy and, when done right, can really make a difference for your brand.

To learn more about content strategies visit www.arc3communications.com or contact us at pburns@arc3communications or call Patrick Burns at 678-907-2478.

The 2 Most Popular Article Types for Association Content Marketers

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In a digital age, content marketing is one of the best marketing strategies that can be used by associations’ large and small. There is a wide variety of options in the world of content marketing and choosing the best types of content for your association can be challenging. Of course, you do not have to use just one type of content, in fact using a variety of different content formats is good for keeping your membership and stakeholder audiences interested. These different types of content can be tailored to fit your association and reach your target audiences. This guide will identify two of the most popular forms of content out there right now and explain what each of these can accomplish for your association.

  1. Listicle Articles

We have all read listicle articles in magazines or on social media, even if we didn’t know that is what they were called. In fact, the article you are reading right now is a listicle. Listicles are highly popular due to their ability to be very informative while being easy-to-read and aesthetically pleasing. Arranging information in a list format and including numbers in the title and body of the article has been proven to be psychologically attractive and draws in readers. People like having their information in list form; and with a catchy title, this form of content can greatly increase page views, shares and likes.  Listicles will usually have a numerically based title, for example: “Top 10,” “6 Ways to,” “5 best,” etc. These numbers can either be a ranking system or simply organize information into the list. Unlike How-To articles (which we will discuss next) listicles do not necessarily have to show someone how to do something or teach a skill; it can simply be used for informing readers or for entertainment purposes. The items in a listicle will usually be related to an overall theme such as “10 Things to Consider When Writing Captivating Content for Members”. This theme will be something related to your association that will attract your membership and stakeholders. Listicles are immensely popular and can be tailored to any policy or content bucket.

  1. How-To Articles

How-to articles are another extremely popular form of content. The how-to article is written in a sequence of steps and shows the reader how to perform a skill or complete a task. In the past it was enough to use a title like “How to do…” but now, with social media and endless online articles for your members and stakeholders to choose from, you have to be creative with your titles and content in order to catch the attention of readers. How-to articles are much more specific than listicles, usually explaining a specific task or skill. Often, listicles and how-to articles can cross paths with steps and guides written in a numbered list format like “10 Easy Steps to Building a Remarkably Popular Website.” This translates roughly to “How to Build a Website” but uses much more exciting and interesting language. Like listicle articles, how-to articles increase traffic, shares, and likes and can benefit your SEO and keyword placement. Writing how-to articles that take a unique approach to a topic and take a new angle on what might be a well-known subject to your members is the key to leveraging this content format.

In the End, Quality Content Works

Ultimately, the most important thing about creating content is making sure that it is of high quality.  You can pump out countless content pieces, fast and furious; and have them all fall flat because there is no value to them. Quality over quantity is the golden rule when it comes to creating new content for your marketing campaigns. Well-crafted content will boost the visibility of your website and ultimately increase your audience numbers. Interesting and readable content will go far in engaging your membership and keep them coming back for more. Strong content is also more likely to be shared on social media, thus acting as free advertising and driving traffic to your website and generating membership leads for your association. While the two content types discussed in this article are the most popular and effective, they certainly are in no way the only types you can use to be effective. In the end, if you create quality content, your membership and stakeholder audiences will rely on you time and again as a trusted and valuable resource.

For more information or help with your association’s content marketing visit us at www.arc3communications.com or contact Patrick Burns at pburns@arc3communications.com. We look forward to working with you to achieve your goals and develop successful content marketing strategies to help your association grow.

How to Run a Lucrative Email Marketing Campaign

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What is the difference between an email newsletter and an email marketing campaign? This is a good question and one that a lot of companies and organizations may have when designing their marketing strategies. This article will help distinguish between these two tools as well as help you create and implement an email marketing campaign that is successful.

E-Newsletter vs. Email Marketing Campaign

First things first, let’s take a look at the difference between an E-newsletter and an email marketing campaign.

An e-newsletter is a regularly occurring email that contains strong informational content that relates to your readers and their lifestyle or interests. Newsletters are not advertisements and do not push products or services. Instead, these emails develop and build relationships with your audience by relating to them on a personal level. This content will be related to your business or market and drives website traffic which can lead to conversions.

An email marketing campaign consists of many different types of emails used together in a strategy to persuade the recipient to take an action such as making a donation or purchasing a service or product. An e-newsletter is considered a part of an email marketing campaign, in addition to other email types such as welcome emails, promotional emails, retention emails, and nurture emails. We will discuss these different email types further, but for now, just think of an e-newsletter as one tool in an email marketing campaign.

Now that you know the difference between e-newsletters and email marketing campaigns, we can discuss how to develop and implement a successful email marketing campaign.

Running a Successful Email Marketing Campaign

Email is still one of the largest communication tools used today, with 90 percent of adults and 74 percent of teenagers using email regularly according to the company OptinMonster. This makes email one of the most efficient ways to reach your customer base. Here are the steps you can take to create a lucrative email marketing campaign. 

  1. Set Your Goals

Before beginning to design your emails, it is important to set goals you want to achieve with your campaign. These goals will vary depending on your business but some of the common goals are:

  • Welcoming new subscribers to your campaign which involves informing them about who you are and what you do. This begins the relationship building process.
  • Strengthening existing relationships with current subscribers by providing them with useful information and incentives.
  • Touching base with inactive or less active subscribers to try to get them to reengage with your business or organization.
  • Encourage engagement with strong content and calls to action to drive conversions.
  • Target your subscribers by segmenting them based on data you collect to deliver relevant content to the right people.

Keep in mind your conversion goals when developing your email marketing campaign goals so one can help the other.

  1. Create Strong Opt-ins

Opt-ins are how you will initially get and grow your audience. These are forms strategically located on your website where visitors can sign up to receive your emails. It is important that these are eye-catching, well designed and prominent without being annoying or overpowering. Having a pop-up when people navigate to your site, a visible form that stands out on your homepage, or an exit pop-up when people are leaving your site are good ways to catch the attention and drive your call to action(CTA) for subscribers.

  1. Use Different Email Types

As we discussed earlier, there are different types of emails that can be used as a part of your campaign. These email types will work together to help you reach the goals you have set.

  • Promotional Emails are offers and sale information that promote your business and can include coupons or special events.
  • Transaction Emails include welcome messages and confirmations for sign-ups, orders/purchases or information changes.
  • Relational Emails are where your E-newsletter come into play. These emails deliver relationship building content and appreciation to your subscribers (free gifts, thank you notes, etc.).
  • Follow-up Emails are emails that can be scheduled to follow promotions or newsletters to keep your subscribers active.

  1. Crafting Your Email Designs

 Content and design are very important aspects of a good email marketing campaign. Without strong content, catchy subject lines, and professional, clean design; your emails will be overlooked, go unread, or you could even lose subscribers. Strategies such as personalization, valuable information, polls and surveys, and incentives can be used to help drive open and click-through rates. It is also very important to include a call to action in your emails that encourages your readers to take an action like making a purchase, partaking in an event, or becoming a paying member. These are best when short, clear, and to the point and will work for you if your content and design are strong and relevant.

  1. Use Tools, Tech, and Software

There are many programs and services available to help create email templates, automate email scheduling delivery, track success and goal completions, and help to segment your audience. Services like Mailchimp provide all of these aspects in one place and can help you make sure your campaign runs smoothly. Tools like these are necessary to keep track of where you stand with your goal completions. This can also allow you to test new ideas and gauge the success rate of these ideas, giving you much control over your own success.

  1. Test Runs and Tracking

Anytime you are sending a mass email it is always smart to do a test run. This can involve sending your email to people designated as test readers, such as an inside marketing team; to check for errors, broken links, and to see what your audience will see. You can also do test runs with your audience to test things such as send times, calls to action, and subject lines. You will always want to track email activity with your subscribers so you can see what works and what doesn’t. This way you can keep doing things that are working with your subscribers and change and test things that might work better. This will be key to helping you reach your set goals and drive conversion goals as well.

For more information or help with your email marketing campaign visit us at www.arc3communications.com or contact Patrick Burns at pburns@arc3communications.com. We look forward to working with you to achieve your goals and develop successful e-mail marketing strategies to help you grow.

 

Content Marketing and Social Media Training for Georgia Movers Association

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Content Marketing and Social Media Training Georgia Movers AssociationArc 3 Communications recently conducted a content marketing and social media training program for the Georgia Movers Association as a part of their annual conference. The program was attended by hundreds of moving company executives from across the state of Georgia. The annual conference was held at the Idle Hour Country Club in Macon.

Arc 3 Founder Patrick Burns provided insights on what is content marketing and why it is important for a moving company’s marketing efforts. Participants were provided insights into how to incorporate a content marketing process inside their business and the fundamental elements for developing and implementing a content marketing program.

The Arc 3 Communications team also provided insights regarding the major platforms in digital marketing today – Facebook and Google. Session included strategies on how moving companies can utilize Facebook advertising to market their  business using tools like the Power Editor for targeting and Facebook Pixel for re-targeting. Tips for sharing timely and informative posts and how to leverage Facebook’s live video feature were also provided.

Session attendees were also provided tips for “Keeping Google Happy”. Practical and helpful website tips in the areas of security, page speed, local SEO, caching, optimizing images, accelerated mobile pages (AMP), and inbound links were shared. Finally, insights into Instagram Stories and Snapchat and trends that may lie ahead in marketing were presented.

The training session on content marketing and social media stimulated conversation among the moving company executive attendees on the types of content and marketing tactics members were using to help them to achieve their business goals.

Arc 3’s  content marketing and social media training seminars are customized for trade associations and have been very valuable to their members. Content marketing and social media are changing everyday with new platform updates, tools, shifting audiences and techniques. Through our research, lab work and networking we keep up with the latest trends in content marketing and social media.

Want to talk about a customized content marketing and social media training program for your association? Contact us here or via Facebook Messenger. Or sign up for our newsletter to get the latest tips here. 

Why Content Marketing Matters for Your Trade Association’s Future

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content-marketingEvery industry is facing the digital disruption of their traditional marketing and communications. Trade Associations are no different and not immune to the winds of change that have occurred in consumer and business to business marketing. Trade associations’ marketing and communications efforts to membership, stakeholders, alliance groups and government audiences is changing and aligning with big brands’ transition to a content marketing model. The largest and most effective brands in the world such as Coca-Cola and IBM, use content marketing to build relationships and brand loyalty and make future sales.

Developing a content marketing program for your trade association is important to achieving your organization’s goals and objectives in the digital age of communications. What is content marketing? It is the creating and sharing of valuable, relevant and consistent content in order to build relationships with an audience to achieve an objective such as a membership sale. It is owning media, not renting it. By sharing your best ideas and experience, good content builds trust and relationships with people and encourages them to come back to you when they need your services or product.

The most popular forms of content marketing are articles, social media content, blog posts and e-newsletters. But case studies, white papers, e-books and webinars have also proven to be effective in reaching audiences. Although social media and digital formats have made content marketing affordable and effective for big and small organizations, it is not strictly confined to online. Print publications such as John Deere’s The Furrow Magazine and Lego’s Lego Club Magazine have been around for decades and are remarkably successful in building long lasting relationships for these respective brands.

Like the big brands, trade associations must come to the realization that traditional marketing with its heavy reliance on television, direct mail and print media is a losing strategy in retaining and growing membership and promoting advocacy and policy goals, especially among millennials. With the rapid decline in cable television subscribers, newspaper readers and the increase in junk mail into mailboxes, producing compelling content that engages your members and reaches them on the digital continent is vital. The most popular television channel for millenials isn’t even on TV; it is YouTube.

The future of trade associations and all those organizations that are engaged in civic life depends upon the sharing of content online that engages and forms relationships with audiences. In order to have millenials active in your association, you must reach them on the digital continent in which they live. Support for your association’s membership, legislative and advocacy efforts depend upon this large group upon which future board members and leadership will come.

Want to learn more about the principles and fundamentals of content marketing and how you can update your trade association’s communications and marketing efforts? Contact Patrick Burns at pburns@arc3communications.com. We can work with you on content marketing fundamentals such as a content audit, the creation of a content marketing plan, content calendars, a content management system and analytics. Arc 3 can reboot your trade association’s marketing efforts and implement a content marketing process in your organization that helps you achieve success.

This Week in Digital and Public Affairs: The 2016 Olympics, BuzzFeed and Ad Blocking

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buzzfeed-logoDigital and social media are transforming how government institutions, political campaigns and trade associations are communicating and marketing to their key audiences.

Below is a roundup of key stories in digital and public affairs for this week:

Content, Digital and Social Media

Digiday reports on how The New York Times’ T Brand Studio which was born two years ago to assist clients in the creation of native advertising  (sponsored ads and content that look like actual stories in NYT) is now expanding into a full fledged agency. T Brand Studio will now assist clients in the creation of multi-media, stories and content that can be placed in publications beyond The New York Times. In pitching its new services, the Times will be competing not just with established agencies, but other publishers that are also producing content for clients such as Atlantic Media Strategies, started by Atlantic Media, publisher of news magazines such as the The National Journal.

Ad Week rants about the many ways that businesses and brands can get in trouble posting on social media regarding the 2016 Olympic Games in Rio. For those businesses that are not official sponsors of the games like Coca-Cola, McDonald’s, Visa or P&G, posting on social media regarding the Olympic Games runs legal risks. The many restrictions issued by the United States Olympic Committee (USOC) include prohibition against non-sponsors using the Olympics’ trademarked words or phrases such as Olympic, Olympian, Team USA, Go for the Gold; using terms that reference the location of the Olympics, such as the Road to Rio; and using hashtags that include Olympics trademarks such as #TeamUSA or #Rio2016. Non-sponsors are also prohibited from sharing or retweeting content from official Olympics social media accounts.

Gov 2.0 and Public Affairs

The Las Vegas Sun reports on how Las Vegas area governments and authorities such as the City of Las Vegas, Clark County and the Las Vegas Convention and Visitors Authority are turning to social media to modernize their communications and engage with citizens. The City of Las Vegas has a social media team of 4 staff members and is present on nine different social media channels including Facebook, Twitter, Instagram, Tumblr, YouTube, Snapchat, LinkedIn, Next Door and Google Plus to promote citizen engagement. Speaking of Snapchat, the Las Vegas Convention and Visitors Authority recently tapped hip hop star DJ Khaled to launch its new Snapchat account. The authority’s Snapchat launch generated more than 400,000 views and 25,000 engagements in a 48-hour period thanks to DJ Khaled.

In Associations Now, Ernie Smith reviews a report by the Interactive Advertising Bureau that found that a quarter of all internet users already block ads, which is less than anticipated.  The majority of users who block ads are adult males from 18 to 34. While ad blocking on desktop computers is at 26%, ad blocking on mobile devices is lower at 15%. The IAB has been focused on combating ad blocking over the years, and is recommending that advertisers promote lighter non-invasive ads. The study found that lighter non-invasive ads online encourage ad blockers to turn off their ad blocking software. One interesting note from the study: 40% of internet users believed that they had ad blocking software turned on, but many of the users confused anti-virus and pop-up blockers with ad blocking software.

Campaigns and Elections

Business Insider reports on BuzzFeed Editor-In-Chief Ben Smith sending a memo to the outlet’s news staff to refrain from taking “partisan stands” on social media. The memo was written after a BuzzFeed reporter posted a pair of now-deleted partisan tweets to her account during a video that played before President Barack Obama’s speech at the Democratic National Convention. BuzzFeed’s ethics guide states that “reporters and editors should refrain from commenting in a partisan way about candidates or policy issues.” After acknowledging the unusual nature of this year’s Presidential election, Smith stated in his memo: “I’m writing to remind you about our policy on not taking partisan stands on social media, or in our coverage, for either side. You have colleagues covering this race intensely and an audience who should trust that you, and we, are as fair and accurate as you know we strive to be.”

These are some of the reads that matter to us for the week in digital and public affairs. What do you think? What are your favorite stories? We’d love to hear from you!

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