Arc 3 Communications

  • Home
  • About Us
    • Our Founder
    • Our Approach
    • Our Values
  • Services
    • Content
    • Digital
    • Advocacy
  • Our Work
    • Content
    • Digital
    • Advocacy
  • Blog
    • Archive Page
  • Contact Us

How to Show Your Members More Value During the COVID-19 Pandemic Crisis Now

April 6, 2020 By Patrick L. Burns Leave a Comment

COVID-19 has caused associations across the country to cancel annual conferences and other important member activities to protect the well-being of their members and themselves. With uncertainty as to when large gatherings will be allowed to take place again,There are many ways an association can show their worth and maintain relationships with members and sponsors alike. Below we have listed some ideas that will help you show your value in these challenging times to your members and potential future members.

1. Virtual Meetings and Webinars

Many people have taken to the popular video meeting app, ZOOM, as a way to conduct business meetings and keep things running as smoothly as possible. ZOOM allows multiple people to join in a video conference together where they can choose to share video and audio as they meet with others. There are share screen options so sponsors and members can give presentations they have prepared to up to 100 participants at a given time. This tool can be utilized in a number of ways for your association such as hosting member webinars, association meetings, courses, and other events. This is not the only digital conference tool available, and there are many available if you have specific needs to be met. ZOOM is free to use for 40-minute group meetings or an unlimited one to one meeting. There are premium paid options that allow for longer meet times and more participants. Virtual meetings, webinars, and courses are a great option to keep members engaged and feeling valued.

2. Keep Communications Open

Whether or not you have had to cancel events or not, it is very wise to keep communication with your members and sponsors open during this time. Providing them with updates, news, and plans show them that you are considering them and their well-being during the COVID-19 pandemic. A weekly email update is a great way to keep in touch and let your association members and sponsors know if and when things change and what the association’s plan is if they do have to cancel or reschedule an event. If an event is canceled, many members and sponsors may want their money back, or they may be looking for other ways you can get them what they’d hoped to get out of the canceled event. This is where hosting a virtual meet and greet could come into play or scheduling a presentation by your sponsors to the group they had hoped to target at your event. There are many options you can offer before giving an automatic refund that could be more beneficial to your sponsors and members and really show them that you are working your way through the challenge to bring them value. They will respect your dedication and it will strengthen the relationships you have.

3. Be Empathetic and Provide Resources 

Many of your members and sponsors are part of companies that are dealing with their own challenges that have arisen due to COVID-19. Some businesses and companies are having a harder time than others in navigating their way through this crisis, so empathy and useful resources are always welcome. Reach out and let your members and sponsors know you are there for them and send along any resources that might be helpful. There is no shortage of useful information for businesses and companies who are working their way through these uncharted waters; sending them this helpful information can go a long way in showing that you appreciate them and are supporting them. Make sure to word your messages in an empathetic and hopeful way to help alleviate stress and let your members and sponsors know we are all in this together.

Help and Hope

As an association, your members and sponsors are what make your association run. They trust you and look to you in times like this for support and guidance. Doing all you can to show your value will not only keep your members happy but will help strengthen those relationships and cause these members to want to stay with you through thick and thin. It is important in these trying times that we all step up and show our value and help one another through. COVID-19 is unlike anything we have faced in recent times and it is taking a lot of hard work and effort to get through. The more we help each other, the easier overcoming this major challenge will be.

For more help with your association’s needs sign up for our newsletter, follow us on social media or contact us here.

Filed Under: News, Public Affairs Tagged With: Assnchat, Associations, COVID-19, Digital and Public Affairs, Digital and Trade Associations, Digital Media and Trade Associations, public affairs

Merry Christmas and Happy New Year from Arc 3 Communications

December 19, 2013 By Patrick L. Burns Leave a Comment

Thank you to our clients, friends and colleagues who have helped to make Arc 3’s 2nd year a great success. We set out to do ambitious and interesting work in 2013, and our clients have entrusted us to do just that.

Over the last year, we have done innovative work in the area of content marketing, digital and social media for clients in the political, public affairs and government space. It has been our passion to help trade associations, right-center campaigns and local and state governments evolve their communications and marketing strategies to fit the digital age.

Content and measurable data are both important to us. Arc 3 has helped clients to develop and implement effective strategies and campaigns that help them to achieve their organizational goals in a complex media and public affairs landscape. Content marketing and digital and social media only work if they help an organization to reach those real world objectives that result in a return on their investment.

The golden age of mass media communications through print, television and radio has begun to fade, and a new multi-platform and digital age has begun. The digital age has resulted in new ways in which people – especially millenials – are processing issue and policy information.

Over the last several years, businesses have been going through a transition from traditional marketing to content marketing out of necessity in order to reach consumers. Our civic institutions, campaigns and trade associations will have to change as well in order to sustain their key roles in the public square.

As our agency grows and evolves in the dynamic landscape in media and public affairs, we look forward to another year of fun, interesting and purposeful work.

Merry Christmas and Happy New Year!

Patrick L. Burns, Founder and President, Arc 3 Communications

 

 

 

 

 

 

 

 

 

 

 

Filed Under: Business Advocacy, Campaign Management, Campaigns and Elections, Civic Innovation/Gov. 2.0, Coalition Building, Digital Marketing, Government, Grassroots Mobilization, Message Development, News, Our Work, Public Affairs, Social Media Audits and Listening analyses, Social Media Relations, Uncategorized, Website Development Tagged With: Content Marketing, Content Marketing and Campaigns, Content Marketing and Gov 2.0, Content Marketing and Trade Associations, Digital Media and Campaigns, Digital Media and Public Affairs, Digital Media and Trade Associations, Gov 2.0, Social Data, social media, Social Media and Campaigns, Social Media and Gov 2.0, Social Media and Trade Associations

Newsletter

Want to receive the latest news in digital and public affairs? Sign up to receive our updates.

Recent Posts

  • Arc 3 Communications Celebrates 11-year Business Anniversary
  • Announcing New Account Executive for Public Affairs, Gabrielle Deliz
  • How to Secure Your Association’s Place as a Thought Leader with Your Content
  • Top 4 Tips to Best Represent Your Association at In-Person Events
  • What is Public Affairs? (Infographic)

About Our Founder

Husband, Father of 5, Founder of Arc 3 Communications - a public affairs agency. Over 30 years in politics and public affairs. Follow me on twitter and instagram at @patricklburns. I live, work and play in the community I grew up in. Read More…

Our Location

We’re located in historic downtown Marietta just off of the Square.

145 Church Street, Suite 290 Marietta Georgia 30060

Let’s Work Together

How can we help? We’d love to hear about your next  project. Contact us here.

 

Connect with Us

Want to keep up with the latest digital and public affairs trends? Follow us across our social networks.

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter

Copyright © 2023 Arc 3 Communications, LLC